Front Desk Receptionist

Dogtopia is a premier provider in the pet care industry, known for delivering top-notch dog daycare, boarding, and spa services. With a strong commitment to animal welfare and customer satisfaction, Dogtopia has established itself as a trusted leader and innovator in canine care since its inception. Our facilities are designed not only to provide a safe and clean environment for dogs to play and socialize but also to offer pet owners peace of mind knowing their furry friends are in expert hands. Our team is passionate about promoting the health, safety, and happiness of every dog that walks through our doors, and we strive to create a community that embraces dogs as valued family members. As a company, Dogtopia fosters a welcoming and inclusive culture, emphasizing teamwork, continuous learning, and a proactive approach to pet care. We believe that the well-being of dogs enhances the lives of their people and aim to provide services and experiences that reflect this philosophy.

We are currently seeking enthusiastic and business-minded individuals to join our team as Canine Concierges in a part-time capacity. The Canine Concierge role is pivotal as the first point of contact for our clients, providing exceptional customer service and ensuring every pet parent feels confident in entrusting us with their pets' care. This opportunity is perfect for those who genuinely love dogs and wish to deepen their understanding of canine behavior and training. With comprehensive training provided, successful team members can enjoy the unique perk of bringing their own dogs to work, fostering a rewarding and fun work environment.

As a Canine Concierge at Dogtopia, you will engage in various responsibilities that blend customer service, sales, and operational tasks. You will be actively involved in selling daycare enrollments, leading facility tours, scheduling meet-and-greet appointments, and following up with pet owners via phone and text. Additionally, managing social media content on platforms like Instagram and Facebook, operating point of sale (POS) systems, and answering phones and emails will be part of your daily routine. We seek professionals who can confidently multitask, balancing the needs of customers and Canine Coaches in playrooms, all while upholding Dogtopia's mission and values.

Our team culture is built around our core values summarized as the "Rules by which we, as DOGTOPIANS live by". These include loving life unconditionally like a dog, staying loyal to our pack, chasing the highest safety standards, playing to our fullest potential, and treating every day like it’s the most exciting day ever. Working here means being part of an environment that is clean, safe, and organized, where every team member contributes to maintaining these standards. We take pride in creating a space that is not only enjoyable for dogs but also fulfilling and engaging for our human team members.

Dogtopia offers competitive wages with the flexibility to accommodate various schedules, making it an ideal role for those seeking part-time employment with a positive work-life balance. Beyond the basics, we provide education in basic dog obedience and training, career progression opportunities based on performance, and additional certification programs to enhance your skills and professional growth. Our dynamic and fun team culture ensures that every day presents new challenges and opportunities to thrive professionally and personally.