Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.00 - $19.00
Work Schedule
Standard Hours
Benefits
401(k) and company match
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Holiday pay
Job Description
Our establishment is a reputable medical office specializing in eye care and optical services. Known for providing quality patient care and comprehensive optical solutions, our company is committed to enhancing the patient experience through professionalism, efficiency, and compassionate service. As a trusted provider in the healthcare community, we pride ourselves on maintaining a patient-centric approach, ensuring that every individual receives the attention and support they need throughout their visit.
We are currently seeking a Front Desk Receptionist to join our dynamic team. This role is vital in shaping the first impression of our practice and ensuring smooth front desk operations. The Front Desk Receptionist will be responsible for greeting and checking in patients with a warm and professional demeanor, managing appointment scheduling, handling phone inquiries, and verifying patient information including insurance details. This position requires a detail-oriented individual who can multitask effectively in a fast-paced environment, maintaining accuracy in patient records and facilitating coordination among clinical staff. The ideal candidate will have prior experience in a medical office or optical setting, possess strong communication and organizational skills, and demonstrate a positive, professional attitude.
The role also involves supporting optical sales activities, thereby contributing to the overall success of our services. Emphasis is placed on excellent customer service, requiring the receptionist to be friendly, approachable, and solution-focused, ensuring each patient feels valued and well-served. This is a full-time position offering competitive benefits including health, dental, and supplemental insurance, 401(k) with company match, paid time off, employee discounts, and holiday pay. Candidates passionate about healthcare administration and patient engagement are encouraged to apply for this rewarding opportunity to grow their career within our supportive and collaborative team environment.
We are currently seeking a Front Desk Receptionist to join our dynamic team. This role is vital in shaping the first impression of our practice and ensuring smooth front desk operations. The Front Desk Receptionist will be responsible for greeting and checking in patients with a warm and professional demeanor, managing appointment scheduling, handling phone inquiries, and verifying patient information including insurance details. This position requires a detail-oriented individual who can multitask effectively in a fast-paced environment, maintaining accuracy in patient records and facilitating coordination among clinical staff. The ideal candidate will have prior experience in a medical office or optical setting, possess strong communication and organizational skills, and demonstrate a positive, professional attitude.
The role also involves supporting optical sales activities, thereby contributing to the overall success of our services. Emphasis is placed on excellent customer service, requiring the receptionist to be friendly, approachable, and solution-focused, ensuring each patient feels valued and well-served. This is a full-time position offering competitive benefits including health, dental, and supplemental insurance, 401(k) with company match, paid time off, employee discounts, and holiday pay. Candidates passionate about healthcare administration and patient engagement are encouraged to apply for this rewarding opportunity to grow their career within our supportive and collaborative team environment.
Job Requirements
- High school diploma or equivalent
- previous experience in a customer-facing role preferred
- basic computer proficiency
- excellent communication skills
- ability to handle multiple tasks simultaneously
- detail oriented
- professional demeanor
Job Qualifications
- Previous experience in a medical office or optical setting preferred
- strong customer service and communication skills
- ability to multitask and work efficiently in a fast-paced environment
- basic computer skills and familiarity with office systems
- attention to detail and strong organizational skills
- professional appearance and positive attitude
Job Duties
- Greet and check in patients in a professional and welcoming manner
- answer phones, schedule appointments, and manage patient flow
- verify patient information, insurance, and collect payments
- maintain accurate patient records and documentation
- coordinate with clinical staff to ensure efficient workflow
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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