Front Desk Receptionist

Shady Acres Pet Ranch, located in Round Rock, Texas, is a premier pet boarding facility nestled on three beautiful acres of Brushy Creek frontage. Surrounded by the cool shade of 100-year-old oak trees, this ranch provides a unique and serene environment for pets, especially dogs, to stay and be cared for. Unlike typical pet boarding centers, Shady Acres Pet Ranch emphasizes a home away from home experience, ensuring every dog feels safe, loved, and healthy throughout their stay. The ranch prides itself on fostering long-term relationships with its clients, treating them as part of a family and striving to uphold its core values of safety, relationships, loving care, excellence, quality, and integrity. These values are reflected in the high-quality care given to every four-legged guest and in the exceptional service extended to pet owners.

The receptionists at Shady Acres Pet Ranch play a vital role in maintaining this high standard of care and customer service. This part-time position offers approximately 25 to 30 hours per week with multiple shift options, including mornings, evenings, and weekend opportunities. Beginning pay ranges from $15 to $16 per hour, commensurate with experience and energy brought to the workplace. Receptionists are the friendly face and voice of the ranch, responsible for interacting with clients and their pets in a fun, engaging work environment. The role involves answering phones, scheduling appointments, conducting facility tours, assisting with check-ins and check-outs for boarding, daycare, and grooming services, as well as handling inquiries about fees and policies. Receptionists also communicate with veterinary clinics regarding vaccination information, remind clients about upcoming appointments, and help pet owners with their pets' needs. Additional duties include recording pet feeding, medication, elimination, and behavior and providing tender loving care to the animals.

Moreover, receptionists undertake housekeeping tasks throughout the facility to ensure a clean and welcoming environment. The position demands a customer service rockstar who is responsible, punctual, dependable, and exhibits little to no absenteeism. Candidates must be available to work weekends and holidays and possess excellent communication skills. They should also be strong team players who bring positivity, energy, and enthusiasm to the workplace. Shady Acres Pet Ranch offers an array of benefits, including free and discounted services, paid time off, a 401K plan with company matching, health, dental, and vision insurance, and employer-paid pet care certifications. This opportunity is perfect for individuals passionate about pets and eager to work in a supportive, caring, and professional setting that prioritizes both client and animal satisfaction.