Front Desk Receptionist

Ingram Micro is a global leader in the technology industry, serving as a pivotal player in the worldwide IT sales channel. As a leading technology company, Ingram Micro bridges the gap between technology manufacturers, cloud providers, and business-to-business technology experts, ensuring that innovative products and services reach nearly 90% of the global population. The company stands out due to its extensive market reach, diverse portfolio of solutions and services, and its cutting-edge digital platform, Ingram Micro Xvantage. This platform and the company’s comprehensive approach facilitate seamless technology distribution and support, fostering growth and advancement within the IT ecosystem. With a strong commitment to shaping the future of technology, Ingram Micro offers a dynamic environment for professionals looking to accelerate their careers in an industry driven by constant innovation and transformation.

This position is located at Ingram Micro's sales headquarters in downtown Buffalo, NY, and requires a full-time commitment with onsite work five days per week. The Receptionist role is crucial in supporting the safety and security efforts of the corporate office. Acting as the first point of contact for visitors and staff, the Receptionist works closely with the Security Professional to ensure that all access to the facility is properly managed and that safety protocols are diligently followed. This role includes managing front desk and administrative duties such as greeting and directing visitors, verifying their identities, issuing visitor badges, and maintaining accurate records of sign-ins and sign-outs.

In addition to these responsibilities, the Receptionist monitors entry and exit points using security systems like Badge Access and CCTV, ensuring that only authorized personnel enter restricted areas. This position demands vigilance in observing security feeds to detect and report any suspicious activity promptly. The Receptionist also plays a critical role during emergencies by acting as the primary contact, alerting leadership, and coordinating responses to medical or safety incidents.

Clerical duties, including data entry, word processing, and managing communications via phone and email, form an essential part of the role. The Receptionist is also expected to maintain a thorough knowledge of Ingram Micro’s global security and safety policies to support compliance and contribute to ongoing security measures. As a member of the emergency response team, the Receptionist participates in monthly meetings focused on office safety and security and collaborates with facilities leaders to organize and conduct fire drills and other safety procedures.

This role is ideal for individuals with prior experience in a corporate office environment who possess a keen attention to detail, strong organizational skills, and a commitment to maintaining a secure workplace. Working at Ingram Micro offers the chance to be part of a forward-thinking company that values employee contribution towards shaping tomorrow's technology landscape. The Receptionist role is not only about managing front desk operations but also about being a vital safety resource within a globally recognized tech organization, providing a rewarding and engaging career path.