Front Desk Receptionist

Madwire is a leading digital marketing company based in Fort Collins, Colorado, recognized for its innovative approach to helping small and medium-sized businesses grow through an integrated and powerful platform. Known for its culture of excellence and commitment to making a difference, Madwire blends technology with talent, delivering Marketing360 software alongside professional marketing services. The company has earned its place as an Inc. 5000 Fastest Growing Company in America for eight consecutive years and has been recognized as a top family-owned business and a best place to work by Glassdoor and Entrepreneur 360. Madwire's collaborative environment encourages employees to bring their unique talents to contribute to the greater success of the company. Madwire also takes pride in its leadership, with Joe and JB Kellogg rated as top CEOs for three years straight.

This role of Front Desk Receptionist is a full-time, in-office position with working hours from 7 am to 4 pm MST, Monday through Friday, located in Fort Collins. Starting at $19 per hour, the role is crucial in providing the first point of contact for visitors and guests, ensuring a welcoming and professional experience aligned with Madwire's values. The Front Desk Receptionist is responsible for managing front desk duties, including answering phones, greeting visitors, handling correspondence, and maintaining a tidy and functional reception area. Beyond administrative tasks, the role requires excellent organizational skills and a customer-focused approach to support the company’s operations smoothly. The position demands proficiency with Microsoft Office Suite and familiarity with office equipment such as fax machines and printers. This role also involves taking proactive measures to resolve issues and efficiently manage multiple tasks, prioritizing responsibilities according to the company’s needs.

Madwire values employees who embody a professional attitude, effective communication skills, and an excellent customer service mindset. The organization fosters an inclusive work environment that aligns with its equal opportunity employment policy, ensuring nondiscrimination and reasonable accommodations for individuals with disabilities. As part of the Madwire team, the Front Desk Receptionist will have opportunities to engage with a dynamic group of professionals and contribute meaningfully to the company’s mission of "Making a Difference." The role includes the flexibility to cover for vacations, contributing to a collaborative and supportive workplace culture. Benefits for the position include comprehensive health coverage, dental and vision insurance, 401(k) with company match, and generous paid time off, reflecting Madwire's commitment to employee well-being and work-life balance.