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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Company paid term life insurance
long-term disability
Supplemental insurance benefits
Employee assistance program
Retirement plan 401(k)
Paid Time Off
Paid holidays
Career development programs
Job Description
SightMD is a rapidly expanding integrated ophthalmic provider group that specializes in delivering exceptional eye care services to patients in several states including New York, New Jersey, Pennsylvania, Connecticut, and Massachusetts. With a network encompassing over 127 eye care providers and 60 conveniently located facilities, SightMD has established itself as a leader in the eye care industry. The company prides itself on a legacy of excellence and a commitment to patient-centered care that has spanned more than 50 years. This longstanding tradition has firmly positioned SightMD as a preferred destination for comprehensive ophthalmic services, combining advanced technology with compassionate care.<... Show More
Job Requirements
- High school diploma or equivalent
- one year of experience in a medical office or customer service environment
- strong customer service skills
- excellent organizational, time management, and multitasking abilities
- skilled in problem-solving
- basic computer proficiency
Job Qualifications
- High school diploma or equivalent
- one year of experience in a medical office or customer service environment
- strong customer service skills with a professional and friendly demeanor
- excellent organizational, time management, and multitasking abilities
- skilled in problem-solving with attention to detail
- basic computer proficiency
Job Duties
- Greet patients upon arrival with a professional, courteous, and welcoming demeanor
- register new patients and verify billing, insurance, and demographic information at each visit
- inform patients of office procedures, policies, and documentation requirements while ensuring HIPAA compliance
- keep patients updated during their visit regarding wait times or scheduling changes
- answer incoming calls, route them appropriately, and maintain prompt, professional communication
- schedule, reschedule, and confirm appointments in accordance with physician availability
- follow up on no-shows and cancellations per practice policy and ensure proper appointment follow-up
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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