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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $32.85
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Hourly rate $32.85
Medical insurance
Dental Insurance
Vision Insurance
Matched 401(k) retirement plan
employee travel program
Complimentary daily meals
Discounted parking
Paid Time Off
Job Description
Four Seasons is a renowned global luxury hospitality company powered by a team of passionate individuals committed to delivering exceptional guest experiences. Its culture is deeply rooted in treating people with respect and kindness, fostering a work environment where employees are empowered and valued. With a presence worldwide, Four Seasons seeks to create memorable moments for guests, residents, and partners through dedicated service and a genuine heart. The company places great emphasis on a world-class employee experience and an inclusive company culture as essential drivers for delivering luxury hospitality at its finest.
Located in the vibrant Back Bay ar... Show More
Located in the vibrant Back Bay ar... Show More
Job Requirements
- High school diploma or equivalent
- Minimum two years of front desk or luxury customer service experience
- Proficiency in English language reading, writing, and speaking
- Ability to handle cash transactions and maintain balanced bank
- Must be legally permitted to work in the United States
- Ability to work flexible shifts including weekends, nights, and holidays
Job Qualifications
- High school degree preferred
- Two years in a front desk role or two years’ luxury customer service experience
- Proficient in reading, writing, and oral English
- Strong communication and interpersonal skills
- Ability to work weekends, nights, and holidays
Job Duties
- Check in guest in an efficient and friendly manner using guest name whenever possible
- Assure that guest is assigned type of room requested and the correct rate is charged
- Arrange for luggage to be delivered to guest room and issue correct keys to the guest
- Check out guest at end of stay and ascertain guest satisfaction
- Collect keys, post late charges and present bill upon check out
- Settle bill accurately through credit card or cash transaction
- Maintain a balanced bank assigned by the hotel
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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