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FRONT DESK RECEPTIONIST

Job Overview

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Employment Type

Temporary
Part-time
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Benefits

flexible schedule
Employee wellness programs
Access to fitness facilities
Training and development opportunities
Supportive team environment

Job Description

Fort Sanders Health & Fitness Center, a premier fitness destination located in Knoxville and part of Covenant Health West, offers an extraordinary environment focused on health and wellness. This five-star facility is much more than a gym; it features state-of-the-art fitness equipment, heated indoor and outdoor pools, tennis courts, racquet sports, pickleball, basketball courts, and dedicated childcare services. Known for its award-winning standards, the center hosts an extensive range of group fitness classes, personal training sessions, and specialized wellness programs such as aquatics, weight management, and mind-body practices, designed to support a healthier lifestyle for all its members. Beyond the... Show More

Job Requirements

  • No specific education required
  • No prior experience required
  • Ability to greet and assist visitors and members professionally
  • Strong customer service skills
  • Basic money handling and transaction skills
  • Ability to manage multiple tasks and maintain organization
  • Effective communication and interpersonal skills
  • Willingness to follow policies, procedures, and safety standards

Job Qualifications

  • Any combination of formal education and/or prior work experience sufficient to demonstrate possession of the knowledge, skill and ability needed to perform the essential tasks of the job
  • Typically equivalent to a high school diploma or GED
  • Preference may be given to individuals possessing a high school diploma or GED

Job Duties

  • Answer phones, route callers, take messages and provide general information to callers in a courteous and professional manner
  • Greet customers, visitors, and patients while providing direction
  • Determine the nature of their business and assist visitors and guests to various locations on the FSW campus as needed
  • Respond in a timely manner to member requests, inquiries, and concerns
  • Check each member/guest into the Fitness Center and provide guest registration
  • Collect payment for guest fees and follow check-in procedures
  • Distribute keys and equipment and maintain towel supplies
  • Review informational materials each shift to stay updated on changes and announcements
  • Use the established sign-up system to reserve equipment and record checkouts
  • Manage program enrollment and money transactions including guest fees, personal training fees, and camp fees
  • Maintain cleanliness and safety of the front desk area
  • Complete all closing checklist tasks
  • Assist with Perkville Rewards program including point redemptions and merchandise distribution
  • Prepare daily deposit and cash drawer reports for management
  • Support other departments such as housekeeping, youth development, and aquatics
  • Participate in special fitness center events
  • Follow all policies, procedures, and safety standards
  • Complete annual education assignments
  • Work towards goals and participate in quality improvement initiatives
  • Perform other duties as assigned

Job Criteria

Experience

No experience required


Job Location

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