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Front Desk Receptionist

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $19.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Purpose-driven work supporting individuals living with memory loss
A collaborative uplifting team environment
comprehensive training
Paid vacation
Healthcare benefits for full-time team members

Job Description

ActivCare at Mission Bay is a distinguished memory care community located in the serene and vibrant area of Pacific Beach, San Diego, California. Known for its compassionate approach towards individuals living with memory loss, ActivCare has developed a reputation for combining exceptional care with a warm, welcoming environment that feels like home. As a part of a nationally recognized network of senior living communities, ActivCare emphasizes a person-centered mission, committing to enhancing quality of life for residents and supporting their families with understanding and professional services. This community places a high value on teamwork, respect, and the dignity of each resident, creating a unique culture that staff members are proud to contribute to and uphold. The establishment offers comprehensive training and a supportive workplace culture, making it a highly regarded employer within the healthcare and hospitality sectors in the San Diego area.

The position available is for a Front Desk Receptionist focused on hospitality, ensuring that every visitor, resident, and family member experiences an inviting and professional atmosphere from the moment they enter the community. This full-time role on the frontline of communication demands a person who is energetic, friendly, and possesses the ability to multitask seamlessly in a fast-paced environment. While the starting pay is $19 per hour, the role offers much more than just competitive compensation; it offers an opportunity to engage meaningfully with seniors and their families, serving as a crucial link between visitors and the broader community team. The Front Desk Receptionist is responsible for managing a multi-line phone system, coordinating visitor flow, and maintaining the organization and professionalism of the front desk area. This role requires someone with a polished presence and the interpersonal skills necessary to convey warmth and professionalism in every interaction. In addition, the receptionist will serve as an information hub by communicating key messages to staff members and ensuring smooth daily operations. The work schedule offers flexibility with morning and afternoon shifts, including weekend availability which is mandatory. By joining ActivCare at Mission Bay, you become part of a mission-driven team dedicated to making a positive difference in the lives of seniors living with memory loss, all while developing your own customer service and administrative skills in a nurturing environment.

Job Requirements

  • Experience in hospitality, concierge services, hotel front desk, or high-touch customer service environments
  • Ability to connect with people and provide exceptional service
  • Strong multitasking and organizational skills
  • Professional communication skills
  • Availability on weekends including Saturday and Sunday
  • A positive and team-oriented mindset
  • Polished professional presence

Job Qualifications

  • Experience in hospitality, concierge services, hotel front desk, or high-touch customer service environments
  • A natural ability to connect with people and provide exceptional service
  • Strong multitasking and organizational skills in a dynamic setting
  • Professional communication skills both in person and over the phone
  • A dependable and flexible schedule including availability on weekends
  • A positive, team-oriented mindset and polished presence

Job Duties

  • Create a welcoming, professional first impression for all guests, residents, and families
  • Manage a multi-line phone system with confidence and courtesy
  • Coordinate visitor flow and support daily community operations
  • Handle multiple priorities with accuracy and attention to detail
  • Serve as a key communication hub for team members, residents, and visitors

Job Criteria

Experience

Mid Level (3-7 years)


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