Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $25.00
Work Schedule
Flexible
Benefits
Multiple medical and prescription coverage options
Dental and vision care plans
Health savings accounts (HSAs)
Flexible Spending Accounts (FSAs)
Voluntary critical illness, cancer, and accident insurance
Voluntary hospital indemnity coverage
voluntary short-term and long-term disability insurance
Voluntary term life insurance and AD&D (Accidental Death and Dismemberment)
401(k) retirement savings plan
paid time off (PTO)
Job Description
Advocare, LLC is a renowned physician-owned partnership consisting of leading pediatricians, family practitioners, and specialists serving the communities of New Jersey, Pennsylvania, and Delaware. This healthcare organization is distinguished by its commitment to delivering outstanding patient care and clinical excellence through a collaborative and innovative team approach. Operating in a dynamic and fast-paced healthcare environment, Advocare, LLC prioritizes compassionate, patient-centered services combined with the latest medical expertise and technology. The company fosters a supportive workplace culture that values professionalism, continuous learning, and the well-being of both patients and staff.
We are actively seeking a friendly, organized, and detail-oriented Front Desk Receptionist to be a vital part of our clinical team. This position plays a crucial role as the first point of contact for patients, visitors, and staff by managing front-office communications, supporting administrative functions, and maintaining a welcoming environment. The Front Desk Receptionist is entrusted with responsibilities that range from greeting patients, answering multi-line phone systems, scheduling appointments, to supporting smooth day-to-day operations of the medical office. The ideal candidate should embody excellent customer service skills, maintain confidentiality and professionalism at all times, and possess strong multitasking capabilities to thrive in a rapidly evolving healthcare setting.
This role also presents an opportunity to work with a multidisciplinary medical team dedicated to making a positive impact in patient health outcomes. Familiarity or experience with electronic medical records (EMR) systems is a considerable advantage. As a key team player in Advocare, LLC's offices spread across three locations, the candidate must demonstrate flexibility to travel between offices and adapt to various shifts. Advocare supports its employees with competitive benefits packages, professional growth opportunities, and a vibrant environment where care and respect are paramount. This employment opportunity is best suited for candidates who are passionate about healthcare, enjoy interacting with diverse populations, and thrive in an organized, customer-focused setting.
We are actively seeking a friendly, organized, and detail-oriented Front Desk Receptionist to be a vital part of our clinical team. This position plays a crucial role as the first point of contact for patients, visitors, and staff by managing front-office communications, supporting administrative functions, and maintaining a welcoming environment. The Front Desk Receptionist is entrusted with responsibilities that range from greeting patients, answering multi-line phone systems, scheduling appointments, to supporting smooth day-to-day operations of the medical office. The ideal candidate should embody excellent customer service skills, maintain confidentiality and professionalism at all times, and possess strong multitasking capabilities to thrive in a rapidly evolving healthcare setting.
This role also presents an opportunity to work with a multidisciplinary medical team dedicated to making a positive impact in patient health outcomes. Familiarity or experience with electronic medical records (EMR) systems is a considerable advantage. As a key team player in Advocare, LLC's offices spread across three locations, the candidate must demonstrate flexibility to travel between offices and adapt to various shifts. Advocare supports its employees with competitive benefits packages, professional growth opportunities, and a vibrant environment where care and respect are paramount. This employment opportunity is best suited for candidates who are passionate about healthcare, enjoy interacting with diverse populations, and thrive in an organized, customer-focused setting.
Job Requirements
- Must have at least one year of medical office setting experience, preferably pediatrics
- must be flexible to work all shifts
- must have reliable transportation
- must be willing to travel to all three offices within the practice
- must love what you do
Job Qualifications
- High school diploma or equivalent
- front desk or medical office experience preferred
- familiarity with electronic medical records (EMR) is a plus
- excellent customer service and communication skills
- ability to maintain professionalism, confidentiality, and diplomacy
- strong interpersonal skills with the ability to work with diverse individuals
- detail-oriented with strong follow-up and multitasking capabilities
- adaptable and flexible in a fast-paced, ever-changing environment
- proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)
Job Duties
- Answer incoming calls on a multi-line telephone system with professionalism and efficiency
- schedule and confirm patient appointments
- transfer calls and take accurate messages according to office procedures
- greet patients and visitors and notify the appropriate team member of their arrival
- collect and post co-pays and communicate outstanding balances
- check patients out and follow proper check-out protocols
- notify the doctor when a patient cancels
- type correspondence and office memos as directed
- transcribe visit details into medical reports
- prepare charts, gather necessary paperwork, and print daily appointment schedules
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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