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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $14.50 - $18.75
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k
Paid Time Off
financial advisors
Life insurance
Disability insurance
ON DEMAND PAY
Job Description
Familia Dental, established in 2008, is a prominent dental care provider that has grown rapidly due to its commitment to quality dentistry and a compassionate approach toward all patients. The company prides itself on core values such as quality, honesty, and care, which are reflected in every aspect of its practice. Beyond providing excellent dental services, Familia Dental places a strong emphasis on community outreach and internal growth, fostering a supportive environment where employees can thrive and contribute positively to their communities. This dedication makes the company an excellent place to build a meaningful and rewarding career, transforming jobs into... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or reception preferred
- Basic computer literacy
- Ability to handle sensitive patient information confidentially
- Strong communication skills
- Ability to multitask effectively
- Available to work flexible hours including some Saturdays
- Ability to follow instructions from supervisors and dentists
- Familiarity with insurance verification and record keeping
Job Qualifications
- Excellent customer and patient service skills
- Strong verbal communication skills
- Ability to read, write, speak, and understand effectively
- Apply common sense understanding to carry out instructions
- Basic computer knowledge
- Experience with dental management software preferred
- Ability to work in a fast-paced, patient-focused environment
- Strong organizational and detail-oriented skills
- Good interpersonal and listening skills
- Previous dental office experience preferred
- Willingness to learn and undergo training
Job Duties
- Greet and check in patients
- Answer the phone and schedule appointments
- Maintain patient accounts and records
- Know and understand insurance plan rules and protocols
- Be patient and sensitive to patient emotions
- Listen to patients and healthcare workers and follow directions
- Verify patient's insurance
- Ensure all record keeping requirements are accurately completed
- Submit claims to insurance companies
- Notify office manager of equipment trouble or safety concerns
- Attend and participate in morning huddles, chart reviews, and office meetings
- Follow company policies and procedures
- Understand and follow HIPAA, OSHA regulations, and maintain confidentiality
- Perform other tasks as assigned
Job Criteria
Experience
No experience required
Job Location
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