Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
Flexible spending account
Job Description
Associa is a leading company specializing in community management with a strong presence across North America, boasting over 225 branch offices. Since its founding more than 43 years ago, Associa has been dedicated to enhancing community living experiences for nearly five million residents worldwide. With more than 11,000 team members, Associa combines the power of unparalleled education, deep expertise, and continuous innovation to offer superior community management services. Their commitment to delivering value and positive impacts has positioned them as a trusted leader in the industry. The company emphasizes a culture of professionalism, inclusion, and growth, creating a workplace where talent can thrive and make meaningful contributions.
Associa Sierra North is currently seeking a customer service-focused Receptionist to join their team. This role serves as the first point of contact for clients, representing the branch with professionalism and warmth. The Receptionist plays a crucial role in greeting visitors, managing incoming calls, and providing overall administrative support to the team. This position is ideal for individuals who excel in communication, enjoy multitasking in a dynamic setting, and prioritize exceptional customer service. The role involves handling daily operational tasks such as directing calls, managing room bookings, coordinating mail reception, replenishing office supplies, and maintaining a welcoming environment in the office common areas. The Receptionist ensures smooth front-office operations to support the larger administrative functions of the branch.
This position is offered as an in-office role with full-time hours from Monday through Friday, 8:00 a.m. to 5:00 p.m., and compensation is provided at a rate of $19.00 per hour. Candidates with direct relevant experience will be highly considered. Beyond basic reception duties, the role requires a proactive and detail-oriented mindset, confidentiality, and the ability to collaborate effectively with a team. Candidates must be comfortable using common office technologies including Microsoft Office applications, phone systems, and general office equipment. Working in a climate-controlled office environment, the Receptionist contributes to the overall professionalism and efficiency of the branch while providing an excellent customer experience.
Associa Sierra North is currently seeking a customer service-focused Receptionist to join their team. This role serves as the first point of contact for clients, representing the branch with professionalism and warmth. The Receptionist plays a crucial role in greeting visitors, managing incoming calls, and providing overall administrative support to the team. This position is ideal for individuals who excel in communication, enjoy multitasking in a dynamic setting, and prioritize exceptional customer service. The role involves handling daily operational tasks such as directing calls, managing room bookings, coordinating mail reception, replenishing office supplies, and maintaining a welcoming environment in the office common areas. The Receptionist ensures smooth front-office operations to support the larger administrative functions of the branch.
This position is offered as an in-office role with full-time hours from Monday through Friday, 8:00 a.m. to 5:00 p.m., and compensation is provided at a rate of $19.00 per hour. Candidates with direct relevant experience will be highly considered. Beyond basic reception duties, the role requires a proactive and detail-oriented mindset, confidentiality, and the ability to collaborate effectively with a team. Candidates must be comfortable using common office technologies including Microsoft Office applications, phone systems, and general office equipment. Working in a climate-controlled office environment, the Receptionist contributes to the overall professionalism and efficiency of the branch while providing an excellent customer experience.
Job Requirements
- High school diploma or GED
- 1 - 3 years of directly related or closely related experience
- professional communication skills
- professional customer service skills
- proficiency in Microsoft Office products
- knowledge of general office equipment
- ability to maintain confidentiality and discretion
- self-motivated and proactive
- detail-oriented
- ability to work as a team player
Job Qualifications
- High school diploma or GED
- 1 - 3 years of directly related or closely related experience
- professional communication skills including phone, interpersonal, written, and verbal
- professional customer service skills
- proficiency in Microsoft Office products such as Word, Excel, and Outlook
- knowledge of general office equipment such as copier, fax, and phone systems
- ability to maintain confidentiality and discretion
- self-motivated, proactive, detail-oriented, and a team player
Job Duties
- Professionally greet and direct all visitors
- professionally answer the phone and direct all calls accordingly
- assist with special administrative projects
- manage conference room calendars
- screen incoming general messages within email and phone mail systems and distribute accordingly
- assist with mail handling per client and company policies
- ensure that the lobby, conference rooms, and kitchen area are kept neat and clean at all times
- oversee office supply stock and ordering
- general administrative support as needed
- other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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