Job Overview
Employment Type
Hourly
Compensation
Hourly
Range $17.00 - $18.00
Benefits
Health Insurance
Paid Time Off
401(k) options
supportive work environment
growth opportunities
Job Description
Northern Prosthetics & Orthopedic Inc., a distinguished part of Quantum Clinics, is a leading prosthetics and orthotics provider committed to improving the mobility and quality of life for individuals requiring specialized orthopedic care. Renowned for partnering closely with physicians, therapists, and patients, Northern Prosthetics & Orthopedic offers cutting-edge prosthetic and orthotic solutions designed to meet the unique needs of each patient. The organization prides itself on a patient-centered approach, ensuring that every aspect of care is delivered with compassion, precision, and professionalism. Located in a comfortable and supportive clinical environment, the practice emphasizes a commitment to technological advancement and collaborative care, setting a high standard in the prosthetic and orthotic industry.
We are currently seeking a dedicated Front Desk Administrator to join our dynamic team. This role is pivotal as the first point of contact for our patients, representing the welcoming face of our clinic. The ideal candidate will play a critical role in enhancing the patient experience through professional and organized front office operations, ensuring that all patients receive the respect and attention they deserve from their very first interaction. Responsibilities include greeting and checking in patients, managing incoming communications via phone and email, scheduling appointments efficiently, verifying insurance details, and assisting with vital medical billing and documentation tasks. Proficiency with electronic medical records (EMR) systems, Microsoft Office, and multitasking in a fast-paced medical environment is essential. This full-time position offers a competitive hourly pay range from $17.00 to $18.00 and is based in-person at our clinic. Joining Northern Prosthetics & Orthopedic means becoming part of a mission-driven environment where your work has a direct and meaningful impact on patients' lives, supported by a collaborative team culture and opportunities for professional growth.
We are currently seeking a dedicated Front Desk Administrator to join our dynamic team. This role is pivotal as the first point of contact for our patients, representing the welcoming face of our clinic. The ideal candidate will play a critical role in enhancing the patient experience through professional and organized front office operations, ensuring that all patients receive the respect and attention they deserve from their very first interaction. Responsibilities include greeting and checking in patients, managing incoming communications via phone and email, scheduling appointments efficiently, verifying insurance details, and assisting with vital medical billing and documentation tasks. Proficiency with electronic medical records (EMR) systems, Microsoft Office, and multitasking in a fast-paced medical environment is essential. This full-time position offers a competitive hourly pay range from $17.00 to $18.00 and is based in-person at our clinic. Joining Northern Prosthetics & Orthopedic means becoming part of a mission-driven environment where your work has a direct and meaningful impact on patients' lives, supported by a collaborative team culture and opportunities for professional growth.
Job Requirements
- Minimum high school diploma or equivalent
- At least 1-2 years of relevant front desk or medical office experience
- Proficiency with EMR systems and Microsoft Office
- Excellent communication and interpersonal skills
- Ability to multitask and work efficiently in a fast-paced environment
- Strong organizational skills and attention to detail
- Professional and courteous attitude
- Ability to handle sensitive patient information confidentially
Job Qualifications
- Minimum 1-2 years of front desk or medical office experience
- Experience with medical billing and insurance verification strongly preferred
- Strong communication and customer service skills
- Ability to multitask in a fast-paced clinical environment
- Proficiency with computers, EMR systems, and Microsoft Office
- High attention to detail and organizational skills
- Professional demeanor and team-oriented mindset
Job Duties
- Greet and check-in patients with professionalism and warmth
- Answer and manage incoming phone calls, emails, and inquiries
- Schedule appointments and coordinate clinician calendars
- Verify insurance benefits and collect patient information
- Assist with medical billing, authorizations, and documentation
- Maintain accurate patient records in EMR systems
- Process payments and manage front desk financial transactions
- Coordinate communication with physicians, therapists, and referral sources
- Ensure the front office remains organized and efficient
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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