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Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $13.50 - $17.25
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
Employee wellness programs
Retirement Plan
Paid holidays

Job Description

Domo is a leading technology company specializing in AI and Data Products Platform that empowers individuals and organizations to channel artificial intelligence and data into innovative and impactful solutions. With its comprehensive platform, Domo allows users to prepare, analyze, visualize, automate, and build advanced data products enhanced by AI, making complex data accessible and actionable for a wide range of applications. The company is renowned for creating tools that enable businesses to leverage cutting-edge technology to optimize decision-making and operational efficiencies across various sectors. This innovative environment fosters a culture of continuous improvement, collaboration, and forward-thinking, making Domo a highly desirable workplace for professionals seeking to be at the forefront of data and AI technology.

The position of Front Desk Receptionist at Domo is a critical role dedicated to maintaining a welcoming and professional atmosphere for clients, visitors, and employees alike. This full-time in-office role, requiring presence five days a week, is integral in managing the daily operations that keep the office functional and efficient. The Front Desk Receptionist acts as the first point of contact, facilitating smooth communication channels by handling incoming calls, directing visitors appropriately, and ensuring that deliveries and vendor interactions are coordinated seamlessly. Additionally, the role supports employee onboarding, schedules meetings, oversees the reception area, and manages administrative tasks that contribute to the overall organization and positive workplace culture.

This position suits individuals with strong organizational skills, excellent communication abilities, and a keen attention to detail. The Front Desk Receptionist is pivotal in creating a friendly environment that promotes professionalism and customer service excellence. Beyond front desk duties, this role extends to supporting office supply management, assisting with ad hoc projects, and preparing monthly celebratory lists, thereby enhancing employee engagement and office morale. Working at Domo offers the opportunity to be part of a dynamic tech company that values innovation, inclusion, and the professional growth of its team members, providing a supportive platform for career advancement in office administration and customer relations.

Job Requirements

  • Strong organizational and time-management skills
  • Excellent communication and interpersonal abilities
  • Ability to multitask and prioritize in a fast-paced environment
  • Professional, friendly, and customer-focused attitude
  • Proficiency with office tools and systems including phone, email, scheduling software, shipping tools, and access systems

Job Qualifications

  • Associate's degree, Bachelor's degree, or demonstrated equivalent experience in office administration or customer-facing roles

Job Duties

  • Greet and check in visitors, clients, and employees and direct them to the appropriate locations
  • Answer, transfer, and manage incoming phone calls
  • Receive, sign for, and distribute packages and mail
  • create shipping labels as needed
  • Coordinate with vendors and confirm deliveries
  • Schedule and set up meetings, including conference room management
  • Assist with employee onboarding and provide support for Brivo access
  • Maintain a clean and organized front lobby and reception area
  • Support office operations by managing supplies, ordering lunch or other items, and assisting with ad hoc projects
  • Prepare monthly tasks including anniversary and birthday lists, ordering cakes, business cards, and writing personal notes for customers
  • File checks and important documents, and help collect signatures for legal documents

Job Criteria

Experience

Mid Level (3-7 years)


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