Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $20.00 - $21.00
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Work Schedule

Standard Hours
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Benefits

401(k) matching
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance

Job Description

Our clinic is a reputable physical therapy office dedicated to providing exceptional patient care and effective rehabilitation services. We specialize in enhancing patients' mobility, reducing pain, and restoring physical function through personalized treatment plans carried out by experienced therapists. Our commitment to quality care and patient satisfaction has established us as a trusted healthcare provider in our community.

We are currently seeking a full-time Front Office Assistant to join our team immediately. This role is pivotal in ensuring the smooth operation of our medical office, particularly in day-to-day administrative and patient-facing activities. As a Front Office Assistant, you will be the first point of contact for patients, responsible for managing appointments, verifying insurance details, handling payments, and maintaining accurate records. The position demands a candidate with at least one year of experience in a medical office setting, preferably within physical therapy or chiropractic environments. Proficiency in Gmail, Google Docs, and electronic medical record (EMR) systems is essential to effectively coordinate office operations and communicate within the team.

In addition to administrative tasks, excellent organizational and communication skills are critical, coupled with a sound understanding of health insurance processes. Working under the direct supervision of the practice manager, the Front Office Assistant must be capable of multitasking efficiently to meet the dynamic needs of a busy medical office. This full-time opportunity offers competitive pay ranging from $20.00 to $21.00 per hour, Monday through Friday in an 8-hour shift schedule. The position includes comprehensive benefits such as 401(k) matching, dental insurance, health insurance, paid time off, and vision insurance. We are seeking a candidate who values professionalism, accuracy, and a collaborative approach to supporting patient care and administrative excellence.

Job Requirements

  • Must have at least 1 year of experience in a medical office
  • Ability to work full time
  • Must be able to work under direct supervision
  • Proficiency with Gmail and Google Docs
  • Experience with EMR systems
  • Strong multitasking ability
  • Excellent organizational and communication skills

Job Qualifications

  • At least 1 year of experience working in a medical office
  • Experience in physical therapy or chiropractic office preferred
  • Proficiency with Gmail
  • Proficiency with Google Docs
  • Experience with electronic medical record (EMR) systems
  • Excellent organizational skills
  • Strong communication skills
  • Prior knowledge of health insurance

Job Duties

  • Checking in and out patients
  • Insurance verifications
  • Managing authorizations from insurance companies as needed
  • Collecting payments
  • Scheduling appointments
  • Data entry
  • Answering multi-line phones

Job Criteria

Experience

Mid Level (3-7 years)


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