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Front Desk Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $16.00 - $18.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Employee Discounts

Job Description

The hiring establishment is a professional office environment that values efficiency, organization, and excellent customer service to foster a welcoming and productive workplace. This organization is committed to maintaining an orderly and friendly environment where all visitors and employees feel valued and supported. The company places high importance on clear communication, prompt response to inquiries, and careful management of day-to-day administrative tasks, which collectively contribute to smooth business operations and a positive corporate image.

This Front Desk Receptionist role is a pivotal position within the company that requires a dependable, organized, and detail-oriented individual. The ideal candidate will be responsible for managing incoming communications, greeting and assisting visitors, and supporting various administrative functions that enhance office productivity and employee satisfaction. The Front Desk Receptionist directly influences first impressions for visitors and clients by maintaining a clean, organized lobby and providing excellent customer service with a friendly and professional demeanor.

Duties include answering and directing phone calls, emails, and other messages promptly and professionally, ordering and distributing office supplies to ensure the office is well-stocked, and managing the distribution of employee communications such as bulletins and birthday sheets. The role also involves scheduling responsibilities such as maintaining the office calendar, confirming interviews, reserving meeting spaces, and resolving scheduling conflicts. Additionally, the receptionist handles mail distribution, coordinates travel arrangements for employees, and supports human resources and recruiting activities.

This position demands strong multitasking abilities and the capacity to prioritize tasks effectively in a fast-paced setting, always maintaining accuracy and attention to detail. The receptionist will also manage daily office cleanliness and support new employee orientation by preparing welcome packets and ensuring equipment readiness. The role requires proficiency in Microsoft Office Suite and an openness to learning new software tools as needed. The successful candidate will bring excellent verbal and written communication skills, a professional and friendly approach, and strong interpersonal skills to handle various tasks simultaneously while fostering a positive office atmosphere.

Employment is full-time, typically Monday through Friday from 8 am to 5 pm with a one-hour lunch break. The physical requirements of the job include the ability to occasionally lift, push, and pull office equipment or supplies up to 20 pounds unassisted. This comprehensive position offers the chance to work in a collaborative team environment, contribute to the efficient operations of the company, and develop administrative and customer service skills crucial for career growth.

Job Requirements

  • Excellent verbal and written communication skills
  • Strong organizational skills and meticulous attention to detail, ensuring accuracy in all tasks
  • Ability to multitask and prioritize effectively in a fast-paced environment
  • Proficiency in Microsoft Office Suite and other relevant software, with a willingness to learn new tools as needed
  • Friendly, professional demeanor with a strong focus on customer service and a commitment to creating a positive office experience

Job Qualifications

  • A high school diploma or equivalent required
  • Monday-Friday availability from 8 am-5 pm, with a one hour lunch
  • Ability to occasionally lift, push, and pull up to 20lb unassisted
  • Ability to use office equipment

Job Duties

  • Greet and assist walk-in customers and visitors with inquiries, ensuring they feel welcomed and directed to the appropriate person or department
  • Answer and direct phone calls, emails, and other communications promptly and professionally
  • Order, maintain, and distribute office supplies, ensuring necessary items are stocked and available as needed
  • Maintain a clean, organized, and professional lobby area, contributing to a positive first impression for all visitors
  • Handle daily office cleaning tasks to ensure the workspace remains tidy and presentable
  • Provide excellent customer service to both internal and external customers, addressing needs and resolving issues efficiently
  • Design, update and manage the office contact and birthday sheets, distribute employee bulletins, and assist with employee engagement initiatives
  • Prepare new hire packets and ensure new hire equipment is ready for employee orientation
  • Maintain the office calendar, confirm interviews, reserve meeting rooms, and manage scheduling conflicts as they arise
  • Manage incoming and outgoing mail, handle deliveries, and ensure timely distribution to the appropriate recipients
  • Coordinate travel arrangements for employees, ensuring details are accurate and within budget
  • Complete other administrative duties as needed, including data entry, paperwork, photocopying, and file management
  • Support HR and recruiting activities
  • Other duties as assigned

Job Criteria

Experience

Entry Level (1-2 years)


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