Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Exact $27.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(k) retirement plan
401(k) matching

Job Description

Our expanding OB/GYN practice prides itself on a dedicated team that includes exceptional physicians, a physician assistant, and midwives, with two of our MDs boasting over thirty years of experience. We have built a reputation for compassionate, patient-centered care, offering a supportive environment where patients feel valued and respected. Our practice emphasizes not only expert medical care but also a welcoming atmosphere that caters to the unique needs of women at every stage of life.

We are currently seeking a cheerful, energetic, and highly organized Front Desk Receptionist to join our busy OB/GYN office. This full-time in-person position is essential to providing a smooth and efficient experience for our patients, playing a critical role in the first and last impression patients encounter during their visit. Operating Monday through Thursday from 8:00 AM to 4:30 PM, with a half day on Friday, the Receptionist will work in a fast-paced, high-volume practice that relies on teamwork and exceptional communication.

The Front Desk Receptionist will greet patients warmly, manage check-in and check-out processes, verify patient information and insurance details, handle appointment scheduling, and assist with payment processing. Handling a high volume of incoming phone calls efficiently and professionally is a vital aspect of this role. The ideal candidate thrives under pressure, multitasks seamlessly, and maintains a positive and professional demeanor throughout daily interactions.

In addition to administrative duties, the Receptionist will maintain accurate patient records using Athena EMR, communicate effectively with clinical staff to ensure smooth patient flow, and cultivate an organized, welcoming front office environment. This role demands discretion and confidentiality in handling sensitive patient information and inquiries.

This position offers an hourly pay range of $22.00 to $27.00 and includes a comprehensive benefits package featuring health insurance, dental insurance, vision insurance, paid time off, and a 401(k) retirement plan with employer matching. This is an excellent opportunity for a dependable, detail-oriented individual who values teamwork and exemplary patient care in a dynamic healthcare setting.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a medical office
  • Familiarity with OB/GYN practice operations preferred
  • Ability to handle multiple tasks efficiently
  • Excellent communication skills
  • Proficiency with basic computer applications
  • Reliability and punctuality
  • Strong organizational skills

Job Qualifications

  • Must have experience in a medical office
  • OB/GYN office experience strongly preferred
  • Ability to multitask and stay organized in a high-volume setting
  • Strong communication and interpersonal skills
  • Friendly, positive, and energetic attitude
  • Professional appearance and demeanor
  • Basic computer skills and familiarity with scheduling systems
  • Experience with Athena EMR strongly preferred
  • Ability to maintain confidentiality and handle sensitive information

Job Duties

  • Greet and check in patients promptly and courteously
  • Verify patient information, insurance details, and required documentation
  • Manage patient check-out, including scheduling follow-up appointments and collecting payments
  • Answer and handle a high volume of incoming phone calls with professionalism and efficiency
  • Schedule, reschedule, and confirm patient appointments
  • Maintain accurate patient records in the electronic medical system
  • Communicate effectively with clinical staff to ensure smooth patient flow
  • Handle patient inquiries, concerns, and requests with care and discretion
  • Maintain a clean, organized, and welcoming front office environment

Job Criteria

Experience

Mid Level (3-7 years)


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