Front Desk Receptionist

We are a well-established healthcare clinic located in Norman, OK, dedicated to providing exceptional patient care and administrative support to ensure seamless operations. Our clinic prides itself on fostering a welcoming and professional environment that prioritizes patient satisfaction and efficient service delivery. As a full-time employer, we offer a competitive hourly wage ranging from $15.00 to $17.00, reflecting our commitment to valuing our staff’s contributions and dedication. Operating with an in-person work model, our clinic encourages collaboration and direct communication within the team, enhancing the overall patient experience and internal workflow.

We are currently seeking a highly organized and friendly Front Desk Receptionist to join our frontline team. This pivotal role acts as the first point of contact for patients, setting the tone for their entire visit. The ideal candidate will excel in providing outstanding customer service, managing a variety of administrative duties efficiently, and maintaining a poised demeanor even in a fast-paced healthcare environment. Key responsibilities include managing patient check-ins and check-outs, scheduling appointments, handling phone communications, and ensuring accurate maintenance of both electronic and paper-based records. Experience or familiarity with electronic claim submissions, particularly using systems like ACOM software, Trizetto, and Availity, will be considered an advantage.

The Front Desk Receptionist will be responsible for using various digital tools, including Google Workspace, to facilitate document management and team communication internally. This role demands excellent multitasking capabilities, attention to detail, and the ability to manage time effectively to prioritize competing tasks. The successful candidate should demonstrate strong interpersonal skills to interact compassionately and professionally with patients from diverse backgrounds, ensuring they feel welcomed and well cared for from the moment they arrive.

Additionally, the position involves maintaining the front desk area to create an organized, clean, and inviting space for clients and visitors. The role is designed for someone who can work independently yet also contribute positively as part of a team, adapting to the dynamic nature of healthcare office operations. If you are passionate about delivering excellent service while upholding administrative efficiency and regulatory compliance, this opportunity offers a fulfilling career path with room for growth in a supportive and patient-focused environment.