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Job Overview
Employment Type
Part-time
Benefits
401k Retirement Savings
company match
stock purchase plan
Parental leave
employee eyewear discount
College Scholarship Program
Access to educational courses
Job Description
America's Best, part of National Vision, is one of the largest optical retailers in the United States with over 1,000 stores nationwide. The company combines eyewear and eye care into a seamless and affordable experience for customers, focusing on making quality vision care accessible and affordable. As a leader in the optical industry, America's Best is dedicated to helping people see their best and live their best lives by providing excellent service and low prices. The brand has grown substantially, thanks to its commitment to customer satisfaction and innovation in vision care services.
The Front Desk Receptionist role at A... Show More
The Front Desk Receptionist role at A... Show More
Job Requirements
- High school diploma or equivalent
- fluent in reading and speaking both English and Spanish
- 0-2 years related experience or training preferred
- experience handling multiple phone lines preferred
- strong organizational skills
- ability to multitask in a fast-paced environment
- excellent communication and customer service skills
Job Qualifications
- Fluent in reading and speaking both English and Spanish
- high school diploma or equivalent
- experience as a receptionist or front office representative preferred but not required
- 0-2 years related experience or training preferred
- experience handling multiple phone lines preferred
- strong organizational skills
Job Duties
- Greet and welcome customers in a friendly manner
- keep organized patient records and help patient schedules flow smoothly
- answer, screen, and forward incoming phone calls according to company protocol
- process and understand managed care plans and obtain necessary insurance information
- provide customers with basic and accurate information
- schedule and confirm appointments, follow-up visits, and classes
- file all patient records daily and prepare files for the next day
- check order statuses and notify customers of updates or delays
- maintain reception area tidiness and ensure availability of all necessary materials
- receive, sort, and distribute daily mail and deliveries
- maintain inventory of office supplies
- participate in mandatory communication meetings
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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