Front Desk Receptionist

805 Diesel, Inc. is a well-established diesel and automotive repair shop located in Camarillo, CA. Known for its commitment to quality service and customer satisfaction, 805 Diesel, Inc. has built a reputation as a trusted leader in the automotive repair industry within Ventura County. The company specializes in diesel engine repairs and automotive maintenance, serving a wide variety of customers including commercial fleets and individual vehicle owners. With a team-oriented work environment and a steady workflow supported by a loyal customer base, 805 Diesel, Inc. continues to grow, presenting excellent opportunities for career development and advancement within the automotive service sector.

The Front Desk Receptionist / Service Coordinator role at 805 Diesel, Inc. is a critical position that serves as the first point of contact for customers entering the shop or reaching out over the phone. This full-time position offers a competitive hourly salary ranging from $18 to $25, which is based on the candidate's experience. The role demands a professional demeanor, strong organizational skills, and an ability to manage a fast-paced work environment efficiently and courteously.

As the frontline representative, the Front Desk Receptionist / Service Coordinator plays an essential role in ensuring smooth daily operations. Responsibilities include welcoming customers with a friendly and professional manner, scheduling service appointments, accurately opening and managing repair orders, and acting as a liaison between customers and the technical team. The incumbent is expected to communicate customer concerns clearly to technicians and service advisors, provide timely updates on vehicle status through phone, text, or email, and coordinate vehicle drop-offs and pick-ups.

In addition to customer service duties, the role involves handling invoices, payments, and basic bookkeeping to maintain accurate records. The Receptionist / Service Coordinator also assists with parts ordering and communicates with vendors as needed, contributing to the shop’s overall operational efficiency. Maintaining cleanliness and organization in the front office and waiting areas is another important aspect of the job to ensure a welcoming environment for customers.

Ideal candidates are detail-oriented, highly organized, and capable of multitasking under pressure, all while maintaining a positive attitude and strong problem-solving skills. Prior experience in a receptionist role, service advisor position, or automotive shop environment is preferred but not mandatory. Basic computer skills are required, and familiarity with shop management software is a plus. Knowledge of diesel or automotive repair terminology can be advantageous, but it is not a strict requirement. Bilingual abilities in English and Spanish are considered a significant asset in this role.

805 Diesel, Inc. values dependable and punctual team members who demonstrate a proactive approach and are comfortable navigating a high-volume customer and task environment. The position follows a Monday through Friday work schedule, typically from 8 AM to 5 PM, providing a stable and consistent work-life balance.

Working at 805 Diesel offers numerous benefits including paid time off (PTO), holiday pay, healthcare coverage, employee discounts on services, and opportunities for career growth within the company. Employees are supported in their professional development and have potential pathways to advance into service advisor or management roles as the company continues to expand. Joining 805 Diesel means becoming part of a collaborative, supportive team dedicated to excellence in customer service and automotive repair.