Front Desk Receptionist

Westlawn Surgery Center is a brand-new, single-specialty surgical facility located in Murfreesboro, Tennessee. The center boasts three operating rooms and one procedure room, offering state-of-the-art amenities and a patient-focused approach to orthopedic surgery. As part of USPI, a leading provider of ambulatory surgery services across the United States, Westlawn Surgery Center serves the local community by delivering top-quality surgical care. The center is known for its dedication to efficiency, clinical excellence, and fostering an inclusive culture that values diversity and the contribution of every team member.

At Westlawn Surgery Center, employees are part of an innovative, patient-centered team committed to shaping the future of orthopedic surgery through advanced techniques and compassionate care. The center operates with a mission to provide outstanding surgical services while maintaining a supportive and respectful work environment. USPI, the parent organization, prides itself on creating partnerships with physicians and healthcare systems to ensure the highest standards in ambulatory surgery centers, promoting a culture of inclusivity and mutual respect.

The Front Desk Receptionist at Westlawn Surgery Center plays a crucial role in the patient experience and overall operational flow. This position involves welcoming and checking in patients for same-day surgeries and preparing charts for patients scheduled for surgery the next day. The receptionist serves as the first point of contact for patients, family members, visitors, and healthcare providers both in-person and via phone. Responsibilities include collecting estimated patient liabilities as outlined by the insurance verification clerk and effectively communicating with various stakeholders to ensure a smooth surgical process.

This role offers an excellent opportunity to work in a healthcare environment without the need for weekend, holiday, or on-call duties. It suits individuals who are detail-oriented, possess strong communication skills, and have knowledge of medical terminology and insurance plans. The position encourages growth within a company dedicated to healthcare excellence and supports a friendly, collaborative workplace culture. If you are passionate about making a meaningful impact in patients' lives and joining a forward-thinking team, the Front Desk Receptionist position at Westlawn Surgery Center is an ideal fit.