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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid holidays
Paid Time Off
access to financial advisors
basic life insurance
AD&D insurance
voluntary life insurance
Voluntary Short-term Disability
voluntary long-term disability
ON DEMAND PAY
Job Description
Familia Dental, established in 2008, is a well-respected dental practice located in Madison, Wisconsin. Over the years, it has grown rapidly due to its commitment to quality dentistry and a compassionate approach toward all patients. The practice holds core values of quality, honesty, and care, which are reflected in every aspect of its operations. Familia Dental is deeply invested in community outreach and internal growth, making it an excellent workplace for those seeking to build a meaningful career in dental healthcare rather than just a job. As a company, Familia Dental prides itself on offering a supportive and family-like environment... Show More
Job Requirements
- High school diploma or equivalent
- No prior experience or certification required
- Ability to work 30-40 hours per week including some Saturdays
- Availability for full shifts of 8-10 hours
- Patience and ability to be sensitive to patient emotions
- Ability to listen and follow directions
- Basic computer knowledge
- Ability to maintain confidentiality and comply with HIPAA
- Knowledge of safety standards and OSHA regulations
Job Qualifications
- Excellent customer/patient service and verbal communication skills
- Ability to read, write, speak and understand information and communicate one-on-one with patients
- Ability to apply common sense understanding to carry out instructions
- Basic computer knowledge
- Experience with dental management software preferred
- Ability to work in a fast-paced, patient-focused environment
- Organizational skills and attention to detail
- Interpersonal and listening skills
- Previous dental office experience preferred but not required
- Training provided
Job Duties
- Greet and check in patients
- Answer the phone and schedule appointments
- Maintain patient accounts and records
- Know and understand insurance plan rules and protocols and follow them
- Have patience and sensitivity to patient emotions
- Listen to patients and follow instructions from Dentist or supervisor
- Verify patient's insurance
- Ensure all record keeping requirements are completed accurately
- Submit claims to insurance companies
- Notify Office Manager of equipment trouble or safety concerns
- Attend and participate in morning huddles, chart reviews and office meetings
- Follow company policies and procedures
- Understand and comply with HIPAA regulations and OSHA laws
- Perform other tasks as assigned
Job Criteria
Experience
No experience required
Job Location
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