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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $22.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
The hiring establishment is a reputable optometric practice dedicated to providing exceptional eye care services to its patients. This medical office specializes in comprehensive eye exams, contact lens fittings, and the diagnosis and treatment of various eye conditions. The practice is committed to delivering a welcoming and professional environment where patients receive personalized care tailored to their unique vision needs. Known for its patient-centered approach and the integration of the latest technology in eye care, this optometry office continually strives to enhance patient experience and outcomes through skilled clinical services and effective administrative support.
This Front Desk Associate positi... Show More
This Front Desk Associate positi... Show More
Job Requirements
- High school diploma or equivalent
- Two years minimum experience in customer service
- Excellent organizational skills
- Attention to detail
- Ability to work collaboratively
- Self-motivated
- Strong reliability
- Punctuality
- Proficiency with typing and Microsoft Office
- General computer skills
- Solid written and verbal communication skills
- Ability to be resourceful
- Proactive problem-solving skills
- Multitasking and time-management skills
Job Qualifications
- High school diploma or equivalent
- Two years minimum experience in customer service
- Excellent organizational skills with attention to detail to maintain accurate records
- Ability to work collaboratively within a team while also being self-motivated
- Strong reliability and a track record of punctuality
- Proficiency with typing Microsoft Office and general computer skills
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Multitasking and time-management skills with the ability to prioritize tasks
- Experience as a receptionist in an optometry office is a plus but not required
Job Duties
- Greet patients and visitors professionally ensuring a positive first impression of the practice
- Schedule and confirm appointments managing the calendar effectively to optimize patient flow
- Perform clerical duties such as scanning data entry etc
- Collect accurate demographics and insurance eligibility information
- Register new and established patients according to expected workflows
- Capture and update insurance information in the patient’s record
- Complete enrollment and necessary forms for financial programs
- Complete necessary clinical forms required for patient visit
- Ensure forms and insurance cards eligibility are scanned and indexed appropriately and timely
- Ensure confidentiality and compliance with company policies regarding sensitive information
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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