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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.00 - $19.00
Work Schedule
Standard Hours
Benefits
401(k)
Dental Insurance
Health Insurance
Paid Time Off
Vision Insurance
Life insurance
Employee assistance program
Job Description
Elite DNA Therapy Services is a leading provider of behavioral and mental health services based in Florida, known for its innovative approach and comprehensive care programs. As one of the largest organizations of its kind in the state, Elite DNA Therapy Services is committed to offering accessible, high-quality care to individuals and families seeking mental health support. They specialize in a broad range of therapeutic and psychiatric services, including psychosocial rehabilitation, EMDR, group therapy, psychotherapy, and psychiatry, all delivered through a coordinated care model that ensures each patient is matched with the best possible services and providers from the start.Show More
Job Requirements
- High school graduate or GED
- Formal training from a vocational school in lieu of the above
- One year of medical experience from a similar setting
- Friendly personality with the desire to work with the public
- Ability and willingness to treat all patients with kindness and consideration
- Ability to handle multi-functions
- Ability to work in a fast-paced office environment
- Ability to push pull lift move and or carry up to 15 lbs
- Ability to perform focused work with close attention to detail
- Ability to operate office equipment including computers copiers fax machines phones and type at least 35 wpm
- Ability to interact with others in person and through phone email and written correspondence
- Ability to relate to patients through familiarity with medical terminology and triage procedures
- Ability to relate to the public regardless of ethnic religious and economic status
- Ability to communicate with people and understand their problems
- Must believe in health care with dignity for all
Job Qualifications
- High school graduate or GED
- Formal training from a vocational school in lieu of the above
- One year of medical experience from a similar setting
- Good speaking and listening skills
- Knowledge of computers and Microsoft office
- Ability to operate office equipment including computers copiers fax machines and phones
- Ability to type at least 35 wpm
- Ability to communicate effectively with people in person and through phone email and written correspondence
- Understanding of community based organizations
- Bilingual preferred fluent in Spanish
Job Duties
- Welcome patients as they contact the center personally or by telephone and explain the services available payment categories and billing procedures
- Schedule appointments and direct walk-in patients and emergencies as per established policies and procedures
- Answer all incoming calls and route them to the appropriate staff
- Register all patients per registration protocols and collect all documentation
- Generate required documents for each patient and ensure all documents are completed in full
- Review and verify patient coverage of insurance or other agencies and compute the charges to be paid by the patient
- Collect deposits or co-pays and deductibles prior to the patient being seen by the provider per established policies and procedures
- Inform patient of their outstanding balance collect said balance and issue cash receipt when monies are collected
- Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time
- Call and remind patient of his or her appointment
- Follow up on no show patients on a daily basis
- Communicate patient’s problem or complaint to the clinic manager or his or her designee
- Strong sensory skills such as visual acuity good hearing and dexterity
- Ability to stand and sit for periods of time and to move constantly throughout the workday
- Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow up per policies and procedures
- Good speaking and listening skills
- Knowledge of computers and Microsoft office
- Understanding of community based organizations
- Promote and believe in Elite DNAs mission statement
- Bilingual preferred fluent in Spanish
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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