Front Desk Professional / Receptionist Evenings & Saturdays
Job Overview
Employment Type
Full-time
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Profit sharing and 401(k) retirement plan with match
Health Insurance
Dental Insurance
Vision Insurance
prescription insurance
Life insurance
Disability Coverage
Paid vacation
Paid holidays
Employee Discounts
Continued paid training
Job Description
Nyle Maxwell of Austin is a well-established automotive dealership known for its commitment to exceptional customer service and quality vehicle offerings. As a reputable dealership, it prides itself on fostering a welcoming and professional atmosphere for both its employees and customers. Serving the Austin community and surrounding areas, Nyle Maxwell offers a comprehensive selection of new and pre-owned vehicles, backed by expert service and support. The dealership values its team members and continuously invests in their growth and development, creating a dynamic and supportive work environment that encourages career progression and lifelong learning. Its collaboration with FCA US and Strayer University to provide employees with a no-cost, no-debt college degree opportunity exemplifies its dedication to employee advancement and welfare. The company culture at Nyle Maxwell of Austin emphasizes professionalism, teamwork, and a concierge-level customer care mentality, ensuring that every visitor receives outstanding service from the moment they enter the showroom.
The Receptionist role at Nyle Maxwell of Austin plays a crucial part in the daily operations of the dealership as the first point of contact for customers and visitors. This position requires a poised and professional individual who can create a positive and welcoming experience for everyone who walks through the doors or calls the dealership. The Receptionist's duties encompass greeting customers upon arrival, responding to incoming telephone calls, and accurately assessing and directing inquiries to the appropriate department or personnel. Efficiency, strong communication skills, and a friendly demeanor are essential qualities for excelling in this role. The Receptionist also manages various administrative tasks such as logging sales and service calls, managing license plate distribution, and assisting with clerical duties. Scheduled to work Tuesday through Saturday with specific shift hours, this part-time role is integral to ensuring smooth dealership operations and customer satisfaction. Candidates for this position must have excellent customer service skills, professional communication abilities, and the capacity to multitask effectively in a fast-paced environment. Punctuality and reliability are critically important, as the Receptionist's presence directly impacts customer experience and operational efficiency. Overall, this position offers a unique opportunity to join a forward-thinking dealership, contribute to a team-oriented culture, and benefit from substantial career development programs including paid training and educational support.
The Receptionist role at Nyle Maxwell of Austin plays a crucial part in the daily operations of the dealership as the first point of contact for customers and visitors. This position requires a poised and professional individual who can create a positive and welcoming experience for everyone who walks through the doors or calls the dealership. The Receptionist's duties encompass greeting customers upon arrival, responding to incoming telephone calls, and accurately assessing and directing inquiries to the appropriate department or personnel. Efficiency, strong communication skills, and a friendly demeanor are essential qualities for excelling in this role. The Receptionist also manages various administrative tasks such as logging sales and service calls, managing license plate distribution, and assisting with clerical duties. Scheduled to work Tuesday through Saturday with specific shift hours, this part-time role is integral to ensuring smooth dealership operations and customer satisfaction. Candidates for this position must have excellent customer service skills, professional communication abilities, and the capacity to multitask effectively in a fast-paced environment. Punctuality and reliability are critically important, as the Receptionist's presence directly impacts customer experience and operational efficiency. Overall, this position offers a unique opportunity to join a forward-thinking dealership, contribute to a team-oriented culture, and benefit from substantial career development programs including paid training and educational support.
Job Requirements
- Minimum of 2 years current front desk professional or receptionist experience
- warm, welcoming demeanor with a concierge mentality
- excellent customer service skills
- excellent communication skills
- professional and able to adapt to change
- reliable transportation
- punctuality and commitment to scheduled hours
- ability to read and comprehend instructions and memos
- ability to write correspondence
- ability to present information in one-on-one and small groups
- ability to read and interpret documents like safety rules and manuals
- ability to write routine reports
- ability to speak effectively before others
- basic math understanding
- ability to apply common sense to carry out instructions
- problem-solving ability
Job Qualifications
- Minimum of 2 years current front desk professional or receptionist experience
- warm and welcoming demeanor with concierge mentality
- excellent customer service skills
- excellent communication skills
- professionalism and adaptability to change
- ability to read and comprehend instructions and correspondence
- ability to write correspondence and reports
- ability to present information effectively
- understanding of basic math concepts
- problem-solving skills
- ability to apply common sense understanding to carry out instructions
Job Duties
- Maintain punctual attendance and adhere to scheduled hours
- maintain a professional business appearance
- answer incoming phone calls and direct callers or take messages
- greet showroom customers and assess their needs
- direct customers to the correct department and notify relevant staff
- interact with callers and visitors in a friendly and efficient manner
- obtain basic customer information as needed
- convey messages promptly and efficiently
- log sales calls and service calls into respective logs
- assist with clerical duties including paperwork quality checks
- manage the log and distribution of license plates
- undertake any other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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