Front Desk Professional / Receptionist

Job Overview

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Benefits

Profit sharing
401(k) retirement plan with match
Health Insurance
Dental Insurance
Vision Insurance
prescription insurance
Life insurance
Disability Coverage
Paid vacation
Paid holidays
Employee Discounts
Continued paid training
No-cost, no-debt college degree program

Job Description

Nyle Maxwell of Killeen is a reputable automotive dealership known for its commitment to customer service and employee development. As part of the larger FCA US family, this dealership has grown into a trusted name in the Killeen area by focusing on quality vehicle sales, service, and customer satisfaction. The company prides itself on maintaining a professional work environment where employees are valued and given opportunities to grow both personally and professionally. Nyle Maxwell of Killeen emphasizes a team-oriented culture, which is evident in their approach to customer engagement and employee empowerment. The dealership offers an inviting atmosphere where customers can explore a variety of vehicles and receive expert assistance from knowledgeable staff members. Employees at Nyle Maxwell are supported through continued training and develop skills that enhance their career paths in the automotive industry.

The role available at Nyle Maxwell of Killeen is for a Front Desk Professional, a key position within the company that serves as the primary touchpoint for customers and visitors. This position is vital to the dealership's operations, involving a mix of customer service, administrative, and clerical responsibilities. The Front Desk Professional will manage a multi-line telephone system, schedule appointments, and greet customers warmly. This role requires entering customer demographics, processing charges and payments accurately into the computer system, and collaborating closely with both the Sales and Service Departments. Beyond these core responsibilities, the role also involves performing various office support and secretarial duties that are essential for maintaining smooth daily operations.

Successful candidates will demonstrate excellent communication skills, a positive attitude, and the ability to multitask efficiently in a fast-paced environment. While bilingual skills are considered a plus, they are not mandatory. The position demands professionalism in appearance and demeanor, reflecting the company’s values in every customer interaction. Nyle Maxwell of Killeen requires all applicants to be authorized to work in the USA, able to pass pre-employment tests including a background check and drug screening, and hold a valid driver’s license. This opportunity offers more than just employment; it offers a chance to be part of a dynamic team, benefit from profit sharing and 401(k) retirement plans with matching contributions, and enjoy comprehensive health benefits including dental, vision, prescription, and life insurance. Employees also receive disability coverage, paid vacation and holidays, employee discounts, and continued paid training.

Importantly, Nyle Maxwell supports employee growth beyond the workplace by providing access to no-cost, no-debt college degree programs through Degrees@Work, in partnership with FCA US and Strayer University. This initiative allows employees to attend college while working, with individual classes and degree options ranging from associate to master’s levels. Tuition, fees, and textbooks are covered, making this an excellent career and educational opportunity for motivated individuals. The Front Desk Professional position at Nyle Maxwell thus not only offers a stable job but also an investment in your future through education and professional development.

Job Requirements

  • A high school diploma or equivalent desired
  • Detail-oriented with ability to multi-task
  • A minimum of one year experience as a front desk professional required
  • Ability to read and comprehend instructions and information in the English language
  • Bilingual is a plus but not required
  • Excellent customer service skills
  • Positive attitude and you must be a team player
  • Excellent communication skills
  • Authorized to work in the USA
  • Ability to pass pre-employment testing including background check, drug screen, and have a valid driver’s license

Job Qualifications

  • A high school diploma or equivalent desired
  • A minimum of one year experience as a front desk professional required
  • Ability to read and comprehend instructions and information in the English language
  • Excellent customer service skills
  • Positive attitude and team player

Job Duties

  • Greeting customers
  • Answering calls and communicating with callers in a professional, friendly and efficient manner
  • Working with the Sales and Service Department when scheduling appointments
  • Direct telephone calls to the appropriate parties, as necessary
  • Perform other administrative duties as assigned
  • Maintain a professional appearance at all times

Job Criteria

Experience

Mid Level (3-7 years)


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