Front Desk Professional

Southern is a renowned community-focused company dedicated to creating welcoming and engaging environments for residents and guests. Specializing in residential and community management, Southern has built a strong reputation for its commitment to excellence and quality service. With a team-oriented culture and a mission centered around providing outstanding customer experiences, Southern fosters a supportive workplace where every team member contributes to building a positive community atmosphere. The company offers competitive wages, comprehensive benefits, and opportunities for personal and professional growth. Southern is known for its attention to detail, community engagement, and dedication to superior service delivery, which has made it a preferred choice for both residents and employees alike.

The role of Front Desk Professional at Southern is a pivotal position that serves as the first point of contact for residents, guests, team members, and vendors entering the community buildings. This role is essential in maintaining the company’s brand image by delivering exceptional customer service at all times. The Front Desk Professional is responsible for greeting visitors warmly, managing communications, and ensuring the smooth operation of front desk activities. This includes answering calls, providing information, handling service requests, maintaining accurate logs, and supporting community engagement efforts. The position demands a high level of professionalism, strong communication skills, and the ability to multitask effectively.

As a Front Desk Professional, you will play a key role in shaping the day-to-day experience of community members. Your duties will involve being a resource for residents, managing incoming calls and correspondence, maintaining a clean and organized front desk area, and contributing to the overall safety and efficiency of the community. The role requires proficiency in Microsoft Office and general office procedures, as well as the ability to keep accurate records and follow directions. Southern offers a highly competitive hourly wage ranging from $15.00 to $19.06, reflecting the importance of this customer-facing role and the experience you bring.

In addition to competitive pay, Southern provides a comprehensive benefits package designed to enhance the quality of life for its employees. These benefits include health, dental, and vision insurance options at remarkably low costs, company-paid group term life and AD&D insurances, and a traditional and ROTH 401(k) plan with company contribution. Paid holidays, paid time off, bereavement/funeral leave, and jury duty pay are also part of the compensation package. The company supports continuing education to foster professional development and allows customization of benefits with short-term disability, long-term disability, and long-term care options at reduced rates.

Overall, the Front Desk Professional position at Southern offers a rewarding work environment with a strong emphasis on customer service, community engagement, and professional support. If you are a motivated individual with excellent communication skills and a commitment to excellence, this role provides a fantastic opportunity to become a vital part of a respected company that values its team members and their contributions.