Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Flexible
Benefits
401k
Flexible Hours
Paid Time Off
Health Insurance
Job Description
Zen Space Wellness is a dedicated wellness clinic located in the vibrant city of Portland, Oregon. The company is committed to helping individuals and families live healthier, happier lives by providing patient-centered care that emphasizes trust, collaboration, integrity, inclusivity, and diversity. As a growing wellness center, Zen Space Wellness focuses on creating an environment where patients feel welcomed, valued, and supported throughout their healthcare journey. The clinic prides itself on offering comprehensive wellness services aimed at improving quality of life through holistic and personalized care approaches.
Zen Space Wellness is currently seeking a friendly, organized, and proactive Front Desk Associate to join their team. This role is integral to the smooth daily operations of the clinic, acting as the primary point of contact for patients and visitors. The Front Desk Associate will manage a variety of day-to-day reception duties such as greeting patients with warmth and professionalism, scheduling appointments efficiently, verifying patients' insurance information accurately, processing payments promptly, and responding to calls, emails, and texts in a timely manner. In addition to administrative responsibilities, the associate is expected to maintain the cleanliness and readiness of the clinic to ensure a pleasant environment for all. This role also includes maintaining the patient intake process with meticulous attention to detail and supporting smooth transitions between shifts, contributing to a seamless workflow.
The ideal candidate for this position will excel in providing exceptional customer service, helping to foster a welcoming atmosphere for patients from the moment they walk through the door. Strong communication skills are essential, as the role involves direct interaction with patients, healthcare providers, and administrative staff. Moreover, the associate will be expected to assist with various administrative tasks that support daily clinic functions. An exciting aspect of this role involves engaging with the clinic's social media platforms to promote services and enhance community outreach, thereby playing a part in the clinic's growth and visibility.
This opportunity offers a competitive pay rate based on experience and the potential for flexible work hours. Zen Space Wellness values its employees and provides a supportive environment where work-life balance is prioritized. Full-time employees working 30 or more hours per week are eligible for health insurance with an equitable 50/50 cost split between employee and employer. Additional benefits include 401K retirement savings plans and paid time off for vacations.
Joining Zen Space Wellness as a Front Desk Associate means becoming part of a mission-driven team that champions health, happiness, and inclusive care. It is an ideal role for someone who enjoys a dynamic work environment and takes pride in contributing to the overall patient experience and operational excellence of a wellness clinic. If you are looking to grow your career in healthcare administration and customer service within a supportive and values-oriented organization, this position offers a meaningful and rewarding path.
Zen Space Wellness is currently seeking a friendly, organized, and proactive Front Desk Associate to join their team. This role is integral to the smooth daily operations of the clinic, acting as the primary point of contact for patients and visitors. The Front Desk Associate will manage a variety of day-to-day reception duties such as greeting patients with warmth and professionalism, scheduling appointments efficiently, verifying patients' insurance information accurately, processing payments promptly, and responding to calls, emails, and texts in a timely manner. In addition to administrative responsibilities, the associate is expected to maintain the cleanliness and readiness of the clinic to ensure a pleasant environment for all. This role also includes maintaining the patient intake process with meticulous attention to detail and supporting smooth transitions between shifts, contributing to a seamless workflow.
The ideal candidate for this position will excel in providing exceptional customer service, helping to foster a welcoming atmosphere for patients from the moment they walk through the door. Strong communication skills are essential, as the role involves direct interaction with patients, healthcare providers, and administrative staff. Moreover, the associate will be expected to assist with various administrative tasks that support daily clinic functions. An exciting aspect of this role involves engaging with the clinic's social media platforms to promote services and enhance community outreach, thereby playing a part in the clinic's growth and visibility.
This opportunity offers a competitive pay rate based on experience and the potential for flexible work hours. Zen Space Wellness values its employees and provides a supportive environment where work-life balance is prioritized. Full-time employees working 30 or more hours per week are eligible for health insurance with an equitable 50/50 cost split between employee and employer. Additional benefits include 401K retirement savings plans and paid time off for vacations.
Joining Zen Space Wellness as a Front Desk Associate means becoming part of a mission-driven team that champions health, happiness, and inclusive care. It is an ideal role for someone who enjoys a dynamic work environment and takes pride in contributing to the overall patient experience and operational excellence of a wellness clinic. If you are looking to grow your career in healthcare administration and customer service within a supportive and values-oriented organization, this position offers a meaningful and rewarding path.
Job Requirements
- High school diploma
- Customer service experience preferred
Job Qualifications
- High school diploma or equivalent
- Experience in customer service preferred
- Strong communication and interpersonal skills
- Ability to multitask and manage time effectively
- Basic computer skills including appointment scheduling software
- Detail-oriented and organized
- Positive attitude and friendly demeanor
Job Duties
- Greet patients and visitors with professionalism and friendliness
- Schedule patient appointments and manage calendar efficiently
- Verify patient insurance information accurately
- Process payments and handle billing inquiries
- Answer phone calls, emails, and texts promptly
- Maintain cleanliness and readiness of the clinic environment
- Support smooth transitions between shifts and assist with administrative tasks
- Engage with the clinic's social media to promote services
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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