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Front Desk Part-Time Associate

Job Overview

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Employment Type

Part-time
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) retirement plan
Paid training
Career development opportunities

Job Description

Planet Fitness is recognized as one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, boasting over 2,400 clubs nationwide. The company is rooted in a strong mission to enhance people’s lives by providing a high-quality fitness experience within a welcoming, judgment-free atmosphere. Emphasizing a culture built on respect, inclusivity, and support, Planet Fitness is dedicated to fostering a sense of belonging in its community while promoting health and well-being for its members. The company’s growth trajectory reflects its commitment to delivering an exceptional fitness experience, supported by a team-oriented environment that prioritizes fun,... Show More

Job Requirements

  • high school diploma or equivalent
  • previous customer service experience is preferred
  • strong communication skills
  • basic computer proficiency
  • positive attitude and passion for helping others
  • ability to manage multiple tasks in a fast-paced environment
  • flexibility to work evenings and weekends

Job Qualifications

  • previous customer service experience is preferred
  • strong communication and interpersonal skills
  • basic computer skills
  • positive attitude with a passion for helping others and maintaining a welcoming environment
  • ability to work in a fast-paced environment and manage multiple tasks
  • ability to work flexible hours including evenings and weekends
  • high school diploma or equivalent

Job Duties

  • greet members and guests in a friendly and professional manner ensuring that everyone feels welcome and valued
  • assist members with inquiries about membership options policies and gym services
  • help with equipment usage and direct members to the right resources
  • check-in members as they arrive maintain an organized front desk area and handle membership-related transactions such as billing and renewals
  • ensure the front desk and surrounding areas remain tidy contributing to overall cleanliness and appeal of the club including maintaining locker rooms and bathrooms by ensuring they are clean stocked and well-presented throughout the day
  • educate potential members about the benefits of joining Planet Fitness and encourage sign-ups for memberships personal training and other services
  • work alongside fellow team members and management to achieve club goals maintain a clean and safe environment and deliver excellent customer service

Job Location

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