Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $20.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k plan
Training opportunities
Job Description
FS Residential is a reputable property management and real estate services company dedicated to providing exceptional living experiences for residents. With a focus on fostering secure and welcoming communities, FS Residential offers comprehensive solutions that encompass property management, maintenance, and leasing services. This company is well-regarded in the property management industry for its commitment to professionalism, integrity, and superior customer service. Job seekers in the hospitality and property management sectors often find FS Residential a desirable employer due to its supportive work environment and opportunities for career growth.
The Front Desk Associate role at FS Residential is a critical position that serves as the face of the property to residents, guests, and service providers. This full-time, non-exempt position offers a competitive hourly wage of $20.00, with a schedule requiring presence on Friday and Saturday from 3 PM to 11:30 PM, and Sunday from 7 AM to 3:30 PM. The role demands a candidate who can work independently without direct supervision, demonstrating strong communication abilities and excellent customer service skills. Attention to detail and the capability to multitask effectively are essential qualities for success in this position.
A Front Desk Associate is responsible for greeting residents and guests, managing access control through electronic security systems, and maintaining vigilance by monitoring emergency response systems. The associate must be adept at reacting promptly and appropriately to emergencies, ensuring the safety and security of all building occupants. Additionally, this role entails maintaining accurate daily logs, records, and forms, which are crucial for operational integrity and emergency preparedness. The position may require performing additional duties as assigned by the on-site property manager, emphasizing the need for flexibility and a proactive approach.
This job is ideal for individuals with some experience in business or hospitality, who possess computer literacy and effective communication skills. Multilingual abilities are considered a plus, enhancing the associate's capacity to serve a diverse resident population. Physical requirements include the ability to lift moderate weights and sustain standing or sitting positions for extended periods, which align with the dynamic and interactive nature of the role.
FS Residential emphasizes a safe and supportive work environment where employees are encouraged to develop their skills and advance their careers. The company provides comprehensive benefits including multiple medical plans, dental and vision coverage, paid time off, holiday pay, and a 401k retirement plan with company match. Occasional travel may be necessary for training and company events, underscoring the companys investment in employee professional development.
Overall, the Front Desk Associate position at FS Residential offers a rewarding career pathway for candidates who are customer-focused, detail-oriented, and committed to maintaining a safe and welcoming residential community. This role not only contributes significantly to the day-to-day operations of the property but also plays a pivotal part in enhancing resident satisfaction and security.
The Front Desk Associate role at FS Residential is a critical position that serves as the face of the property to residents, guests, and service providers. This full-time, non-exempt position offers a competitive hourly wage of $20.00, with a schedule requiring presence on Friday and Saturday from 3 PM to 11:30 PM, and Sunday from 7 AM to 3:30 PM. The role demands a candidate who can work independently without direct supervision, demonstrating strong communication abilities and excellent customer service skills. Attention to detail and the capability to multitask effectively are essential qualities for success in this position.
A Front Desk Associate is responsible for greeting residents and guests, managing access control through electronic security systems, and maintaining vigilance by monitoring emergency response systems. The associate must be adept at reacting promptly and appropriately to emergencies, ensuring the safety and security of all building occupants. Additionally, this role entails maintaining accurate daily logs, records, and forms, which are crucial for operational integrity and emergency preparedness. The position may require performing additional duties as assigned by the on-site property manager, emphasizing the need for flexibility and a proactive approach.
This job is ideal for individuals with some experience in business or hospitality, who possess computer literacy and effective communication skills. Multilingual abilities are considered a plus, enhancing the associate's capacity to serve a diverse resident population. Physical requirements include the ability to lift moderate weights and sustain standing or sitting positions for extended periods, which align with the dynamic and interactive nature of the role.
FS Residential emphasizes a safe and supportive work environment where employees are encouraged to develop their skills and advance their careers. The company provides comprehensive benefits including multiple medical plans, dental and vision coverage, paid time off, holiday pay, and a 401k retirement plan with company match. Occasional travel may be necessary for training and company events, underscoring the companys investment in employee professional development.
Overall, the Front Desk Associate position at FS Residential offers a rewarding career pathway for candidates who are customer-focused, detail-oriented, and committed to maintaining a safe and welcoming residential community. This role not only contributes significantly to the day-to-day operations of the property but also plays a pivotal part in enhancing resident satisfaction and security.
Job Requirements
- High school diploma or equivalency preferred
- Two to three years of business experience preferred
- Ability to lift 30 to 50 lbs
- Ability to work in an upright standing or sitting position for long periods
- Ability to handle, finger, grasp and lift objects and packages
- Ability to reach with hands and arms
- Ability to communicate effectively by spoken and written word
- Ability to quickly navigate the property/building
- Ability to work extended hours and weekends as required
- Ability to respond to emergencies promptly
Job Qualifications
- High school diploma or equivalency preferred
- College level courses in business or hospitality preferred
- Two to three years of business experience preferred
- Computer literacy with command of information system hardware/software preferred
- Effective written and verbal communication skills
- Multiple language fluency is desirable
- Strong customer service, communication and interpersonal skills
Job Duties
- Demonstrates excellent customer service, communication, and time management skills
- Monitors emergency response system
- Greets and directs residents, guests, and invitees
- Monitors and controls electronic security control systems
- Responds to emergency situations in a timely and efficient manner
- Maintains daily log, records, and forms
- Resolves and follows-up on all complaints/issues
Job Criteria
Experience
No experience required
Job Location
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