Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $20.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid Time Off
Paid holidays
401k plan
Professional Development
Job Description
FS Residential is a distinguished property management company specializing in residential communities, offering a blend of exceptional service and innovative solutions to residents and stakeholders. With a solid reputation for maintaining high standards of safety and customer satisfaction, FS Residential is committed to providing welcoming, secure, and well-managed environments across its properties. The company’s approach is built on professionalism, reliability, and a strong emphasis on community engagement, ensuring residents enjoy a positive living experience. As a leader in residential property management, FS Residential supports the career growth of its employees with comprehensive training, benefits, and an inclusive work culture.
The Front Desk Associate role at FS Residential is a pivotal position responsible for ensuring a smooth and secure operational flow at residential properties. This role demands an individual with excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment without direct supervision. The associate will be the first point of contact for residents, guests, and service providers, responsible for greeting and directing them, managing access to the building, and handling emergency response procedures as needed. This role involves monitoring electronic security systems, maintaining accurate daily logs and records, and ensuring adherence to safety protocols to maintain a secure environment throughout the property.
Working at FS Residential as a Front Desk Associate offers a dynamic and fulfilling career path. The position requires a strong customer service orientation, the ability to handle emergencies professionally, and excellent organizational skills. Associates are expected to work independently, demonstrating a proactive approach to problem-solving and complaint resolution. The schedule includes shifts on weekends and evenings, ensuring coverage during critical times, with a competitive compensation rate of $20.00 per hour. FS Residential provides comprehensive benefits, including multiple medical plan options, dental and vision insurance, paid time off, paid holidays, and a 401k plan with company match. The company also supports professional development through occasional travel for training and company functions.
This role is suited for candidates who are reliable, detail-oriented, and capable of maintaining composure in emergency situations while providing outstanding customer service. The Front Desk Associate position contributes significantly to the overall safety and satisfaction of residents, making it a vital part of the property management team at FS Residential.
The Front Desk Associate role at FS Residential is a pivotal position responsible for ensuring a smooth and secure operational flow at residential properties. This role demands an individual with excellent communication skills, attention to detail, and the ability to multitask in a fast-paced environment without direct supervision. The associate will be the first point of contact for residents, guests, and service providers, responsible for greeting and directing them, managing access to the building, and handling emergency response procedures as needed. This role involves monitoring electronic security systems, maintaining accurate daily logs and records, and ensuring adherence to safety protocols to maintain a secure environment throughout the property.
Working at FS Residential as a Front Desk Associate offers a dynamic and fulfilling career path. The position requires a strong customer service orientation, the ability to handle emergencies professionally, and excellent organizational skills. Associates are expected to work independently, demonstrating a proactive approach to problem-solving and complaint resolution. The schedule includes shifts on weekends and evenings, ensuring coverage during critical times, with a competitive compensation rate of $20.00 per hour. FS Residential provides comprehensive benefits, including multiple medical plan options, dental and vision insurance, paid time off, paid holidays, and a 401k plan with company match. The company also supports professional development through occasional travel for training and company functions.
This role is suited for candidates who are reliable, detail-oriented, and capable of maintaining composure in emergency situations while providing outstanding customer service. The Front Desk Associate position contributes significantly to the overall safety and satisfaction of residents, making it a vital part of the property management team at FS Residential.
Job Requirements
- High school diploma or equivalency preferred
- Two to three years of business experience preferred
- Computer literacy preferred
- Ability to lift 30 to 50 lbs
- Ability to work in an upright standing or sitting position for long periods
- Ability to handle, finger, grasp and lift objects and packages
- Ability to reach with hands and arms
- Ability to communicate clearly in spoken and written words
- Ability to quickly navigate the property/building as required
- Ability to work extended hours and weekends based on project requirements
- Ability to respond to emergencies in a timely manner
Job Qualifications
- High school diploma or equivalency preferred
- College level courses in business or hospitality preferred
- Two to three years of business experience preferred
- Computer literacy with command of information system hardware/software preferred
- Effective written and verbal communication skills
- Multiple language fluency is desirable
- Strong customer service, communication, and interpersonal skills required
Job Duties
- Demonstrates excellent customer service, communication, and time management skills
- Monitors emergency response system
- Greets and directs residents, guests, and invitees
- Monitors and controls electronic security control systems
- Responds to emergency situations in a timely and efficient manner
- Monitors and controls access to the building
- Maintains daily log, records, and forms
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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