Front Desk Monitor

Del Webb at Mallory Creek is a premier active adult community situated in Leland, North Carolina, close to Wilmington. This community is thoughtfully designed to offer residents an elevated retirement lifestyle enriched with numerous modern amenities and conveniences. Specializing in new single-family homes, Del Webb at Mallory Creek features contemporary open floor plans that blend style with functionality, catering specifically to the needs and desires of active adults seeking an engaging and comfortable living environment. The community boasts a large clubhouse that serves as a social hub, multiple indoor and outdoor swimming pools for relaxation and exercise, a fully equipped fitness center to support an active lifestyle, as well as pickleball and bocce courts to encourage friendly competition and social interaction. In addition to these physical amenities, the community fosters a vibrant social atmosphere through a variety of clubs and events designed to keep residents engaged and connected.

The Front Desk Monitor position at Del Webb at Mallory Creek plays a crucial role as the initial point of contact for residents, visitors, and vendors. This role requires someone with strong customer service skills to professionally greet and assist individuals both in person and via telephone. The Front Desk Monitor is responsible for managing multiple administrative duties including answering incoming phone lines, providing essential support to staff and management, and maintaining the front entrance and reception area. Attention to detail and organizational skills are vital to ensure efficient handling of daily operations such as filtering calls appropriately, monitoring deliveries and pickups, and assisting with community events. This position supports a dynamic, fast-paced environment within a welcoming and friendly community setting, requiring the ability to multitask, prioritize responsibilities, and maintain clear communication channels. Individuals in this role will collaborate closely with the onsite Community Manager and other administrative staff to ensure the smooth functioning of all front desk operations. This position is ideal for someone who excels in multitasking, has outstanding interpersonal skills, and desires to contribute positively to a thriving retirement community. Employment type and salary specifics are typically discussed during the hiring process and can be tailored according to experience and qualifications.