Front Desk Mid Shift

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $12.00 - $13.00
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Benefits

Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Retirement Plan

Job Description

The hiring establishment is a dynamic office environment seeking to enhance their team with a dedicated Front Desk Mid Shift professional. Known for fostering a welcoming and professional atmosphere, this company values employees who bring energy, attention to detail, and top-tier customer service to every interaction. As a mid-shift front desk employee, you will be the initial point of contact for visitors and callers, playing a pivotal role in shaping first impressions and ensuring smooth daily operations. This is a fast-paced setting that rewards proactive problem-solving, effective multitasking, and the ability to maintain composure under pressure.

The Front Desk Mid Shift position is ideal for individuals who thrive in administrative roles requiring strong clerical, organizational, and communication skills. You will be entrusted with a variety of responsibilities, such as greeting and directing visitors, managing multi-line phone systems, scheduling appointments, maintaining filing systems, and performing data entry tasks. Using Microsoft Office Suite and Google Workspace tools, you will keep records accurate and up to date, while ensuring the reception area is tidy and welcoming at all times. This position not only requires excellent technical proficiency but also demands polished customer service skills to handle inquiries with professionalism and courtesy.

Compensation for this role ranges from $12.00 to $13.00 per hour, reflecting the importance of the position within the operational framework of the company. The employment type is in-person, and candidates must be prepared to work during mid-shift hours. This is an excellent opportunity for those who have prior experience in office administration, reception, or medical/dental environments and who are looking to further develop their administrative expertise within a supportive and vibrant workplace. The role offers a unique blend of structured office management duties with the dynamic interaction of front-line customer service, making it a well-rounded position for career growth in administrative and customer-oriented fields.

Job Requirements

  • High school diploma or equivalent
  • proven office experience with strong computer skills
  • proficiency in Microsoft Office Suite and Google Workspace
  • excellent organizational and multitasking abilities
  • strong typing skills and attention to detail
  • excellent customer service and phone etiquette
  • bilingual abilities preferred
  • experience in front desk or medical/dental receptionist roles is an advantage
  • knowledge of office management and basic bookkeeping
  • ability to maintain a positive attitude while juggling multiple tasks

Job Qualifications

  • Proven office experience with strong computer literacy including proficiency in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace
  • excellent organizational skills with the ability to prioritize tasks effectively in a busy environment
  • strong typing skills and attention to detail for data entry and proofreading tasks
  • exceptional customer service skills coupled with professional phone etiquette
  • bilingual abilities highly desirable
  • previous experience as a front desk receptionist or medical/dental receptionist preferred
  • knowledge of office management procedures including filing systems, calendar management, and basic bookkeeping (QuickBooks experience is a plus)
  • ability to handle multiple responsibilities simultaneously while maintaining a positive attitude

Job Duties

  • Greet visitors warmly, verify appointments, and direct them appropriately
  • manage multi-line phone systems efficiently, answering inquiries with professionalism and courtesy
  • handle incoming calls, schedule appointments, and transfer calls accurately using phone etiquette best practices
  • maintain organized filing systems, data entry records, and ensure accurate documentation using Microsoft Office and Google Workspace tools
  • ensure the reception area remains tidy, organized, and welcoming at all times

Job Criteria

Experience

Mid Level (3-7 years)


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