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Front Desk Medical Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Paid sick time
Paid vacation time
Health Insurance
Dental Insurance
401k
flexible schedule

Job Description

The hiring establishment is a reputable medical facility located in the Holyoke, MA area, dedicated to providing outstanding healthcare services to the community it serves. With a commitment to excellence in patient care, this facility plays a critical role in ensuring the health and well-being of its patients and visitors. Being part of this organization means contributing to a supportive and welcoming environment where compassionate care is a priority. The institution operates seven days a week, reflecting its dedication to accessibility and timely medical support for all who come through its doors.

We are currently seeking a friendly, outgoin... Show More

Job Requirements

  • High school diploma or equivalent
  • ability to work Monday, Wednesday, Friday from 1 pm to 11 pm
  • ability to work Saturdays with shifts from 6:45 am to 2 pm or 1:45 pm to 9 pm
  • willingness to work at least one weekend shift
  • ability to pass a background check
  • reliable transportation to and from work
  • ability to perform basic cleaning and organizational tasks
  • strong interpersonal skills

Job Qualifications

  • Customer service experience is required
  • good references from previous employers
  • ability to maintain a neat appearance
  • excellent communication skills
  • friendly and outgoing personality
  • ability to work flexible shifts including weekends
  • positive attitude and professional demeanor

Job Duties

  • Greet all incoming patients, visitors, and staff with a warm welcome
  • ask screening questions to ensure safety
  • provide directions to hospital facilities, referencing a directory
  • call for interpreter services as needed
  • perform lobby tasks including cleaning, organizing, and basic operations
  • answer incoming calls and book transportation services as needed
  • be an outstanding first and last impression for every visitor

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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