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Front Desk Medical Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Exact $17.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Paid Time Off
Health Insurance
Dental Insurance
401k
Paid sick time

Job Description

Our client is a well-established medical facility located in the Holyoke, MA area, dedicated to providing exceptional healthcare services to the community. This medical center prides itself on fostering a welcoming and compassionate environment for patients, visitors, and staff alike. Committed to excellence in healthcare, the facility employs a team-oriented approach, ensuring a smooth and positive experience for all individuals who walk through its doors. The facility operates seven days a week, striving to maintain safety, efficiency, and comfort throughout its premises.

We are currently seeking a friendly, outgoing, and upbeat Concierge to join the team. The Concierge r... Show More

Job Requirements

  • High school diploma or equivalent
  • Customer service experience
  • Ability to work Monday, Wednesday, Friday 1pm to 11pm and Saturday shifts as scheduled
  • Must be willing to work at least one weekend shift
  • Neat appearance
  • Positive attitude
  • Ability to greet and communicate effectively with diverse populations
  • Pass any required background checks
  • Ability to perform light cleaning and organizational tasks

Job Qualifications

  • Customer service experience
  • Good references from previous employers
  • Neat appearance
  • Outstanding attitude
  • Ability to communicate clearly and effectively
  • Ability to work a flexible schedule including weekends
  • High school diploma or equivalent

Job Duties

  • Greet all incoming patients, visitors, and staff with a warm welcome
  • Ask screening questions to ensure safety
  • Provide directions to hospital facilities, referencing a directory
  • Call for interpreter services as needed
  • Perform lobby tasks including cleaning, organizing, and basic operations
  • Answer incoming calls and book transportation services as needed
  • Provide an outstanding first and last impression for every visitor

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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