Front Desk Manager on Duty, San Ramon

Equinox Group is a prominent and rapidly expanding collective known for some of the world’s most influential and distinctive lifestyle brands. Established as a leader in high-performance living, Equinox Group includes renowned brand names such as Equinox, SoulCycle, and Equinox Hotels, all of which have made a significant impact in the health, fitness, and luxury lifestyle sectors. Their locations span every major city across the United States and extend internationally to London, Toronto, and Vancouver, marking a global footprint in the lifestyle and wellness industry.

The company culture revolves around pushing limits and exploring new frontiers in health and fitness. With a passionate focus on high-performance living, Equinox Group instills a disruptive mindset that encourages bold thinking and innovation. Employees and members alike are motivated to unlock their untapped potential through this forward-thinking approach. Equinox Group prides itself on its dedication to detail, holding every team member to a standard of 110% effort to create exceptional experiences that empower members to achieve great results. The company stands as a community that values humility, teamwork, and mutual support, championing a collaborative environment where everyone’s success is intertwined.

The role of Front Desk Manager on Duty at Equinox offers a vital leadership position within this driven and fast-paced organization. This position represents a highly impactful opportunity for an individual excited to contribute meaningfully to a dynamic and growing team. The Front Desk Manager on Duty acts as a face of the brand, providing exemplary customer service to members, prospective members, and guests, and ensuring an excellent and seamless experience from the moment individuals enter the club.

Key responsibilities of the Front Desk Manager on Duty include leading and coaching the front desk team, assisting with hiring, training, and supervision of staff members, and maintaining an inviting and orderly lobby area. This position requires strong interpersonal skills to professionally greet members and guests, manage member accounts efficiently, answer phone inquiries, and handle membership ID scanning with accuracy and friendliness. Flexibility in scheduling is essential, as the role demands availability for opening shifts and weekend work to meet operational needs.

Compensation for this position is $17.40 per hour, reflecting the company's commitment to equitable and competitive wages. As part of the Equinox team, employees gain access to an inclusive benefits package that enhances their professional and personal wellness. This includes complimentary club membership, perks, and incentives that cover products and services such as personal training, Pilates, spa treatments, and retail shop discounts.

Joining Equinox as a Front Desk Manager on Duty means becoming part of a vibrant community focused on excellence, innovation, and lifestyle leadership. If you are a dependable, energetic, and customer-centric professional with an interest in health and fitness, this is an exciting opportunity to develop your career in an environment designed to maximize life and unleash human potential.