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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Aimbridge Hospitality is a leading global third-party hotel management company that strives to create exceptional guest experiences through its diverse portfolio of properties. With an emphasis on innovation, quality service, and operational excellence, Aimbridge Hospitality manages a variety of hotels ranging from luxury and boutique properties to lifestyle and soft brand hotels across North America. The company is committed to providing a supportive environment for its employees and cultivating a culture of growth, integrity, and hospitality expertise.
The Marquette Hotel, Curio Collection by Hilton, located in the heart of downtown Minneapolis, represents one of the crown jewels in Aimbridge... Show More
The Marquette Hotel, Curio Collection by Hilton, located in the heart of downtown Minneapolis, represents one of the crown jewels in Aimbridge... Show More
Job Requirements
- Two year college degree with three or more years of related experience or a four year college degree with at least one year of related experience
- Five plus years of progressive experience in hotel or related field with supervisory experience
- Proficiency in Windows operating systems spreadsheets and word processing
- Effective in handling stressful high pressure situations while maintaining composure and objectivity
- Valid driver's license from the applicable state
Job Qualifications
- Two year college degree with three or more years of related experience or a four year college degree with at least one year of related experience
- Five plus years of progressive experience in hotel or related field with supervisory experience
- Proficiency in Windows operating systems spreadsheets and word processing
- Strong leadership and team management skills
- Excellent communication and problem-solving abilities
- Ability to handle high pressure situations calmly and effectively
Job Duties
- Deliver standout service from check-in to check-out making sure every guest feels welcomed heard and cared for throughout their stay
- Motivate coach and guide front desk team to maintain high standards procedures and morale
- Manage front office operations to ensure smooth check-ins check-outs and problem resolution
- Maximize room revenue by implementing smart rate strategies and occupancy management
- Maintain clear and effective communication with guests and internal teams
- Address and resolve guest concerns promptly and professionally
- Oversee training and development of front desk staff to enhance performance and guest experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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