Front Desk Manager (Bilingual)

FS Residential is a respected property management company specializing in residential and commercial real estate management services. The company is known for its commitment to maintaining safe, secure, and well-managed properties while delivering exceptional tenant and client satisfaction. FS Residential prides itself on fostering a professional and supportive work environment where employees can thrive and grow in their careers within the real estate and property management industries. The company operates with integrity and professionalism, ensuring that all properties under its care meet high standards of quality and security.\n\nThe Front Desk Manager role at FS Residential is a crucial position responsible for overseeing the daily operations of the front desk in residential and commercial buildings under management. This role requires the incumbent to work independently, demonstrating strong communication, telephone, and customer service skills. The Front Desk Manager is the first point of contact for residents, guests, and service providers. They are tasked with greeting visitors, monitoring access control systems, responding promptly to emergency situations, and maintaining accurate logs and records. This position not only ensures a welcoming and professional environment but also guarantees the safety and security of the property and its occupants. The Front Desk Manager must have the ability to create staff schedules, resolve complaints, and maintain a safe work environment that complies with company policies and safety procedures. Working hours are Sunday through Thursday, 7 am to 3 pm, with an annual salary of $55,000. This full-time exempt position also offers a comprehensive benefits package, including medical, dental, vision, paid holidays, and a 401k with company match. The role demands excellent organizational skills, flexibility, and the capability to handle multiple tasks and confidential information with discretion. Candidates with a background in business or hospitality, strong interpersonal skills, and familiarity with security systems will find this position highly rewarding. FS Residential supports diversity and inclusion and offers accommodations for candidates who require alternate selection processes under applicable disability laws. The company uses an Automated Employment Decision Tool (AEDT) to objectively assess qualifications based on skills and competencies required for the role. This proactive approach ensures a fair and transparent hiring process compliant with local laws and company standards.