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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $16.75 - $21.50
Work Schedule
Standard Hours
Benefits
Multiple Tiers of Medical Coverage
Dental and Vision Coverage
24/7 Teledoc service
free maintenance medications
Pet insurance
hotel discounts
Tuition Reimbursement
Paid Time Off
401k Match
Job Description
Davidson Hospitality Group is a leading and innovative hospitality management company headquartered in Atlanta, Georgia. With a strong presence in the hotel and resort management industry, the company provides comprehensive and results-driven services across a diverse portfolio of properties throughout the United States. Davidson Hospitality Group is well-regarded for its commitment to excellence in guest service, employee engagement, and financial performance. The organization prides itself on fostering a collaborative and supportive work environment that promotes creativity, professional development, and career growth. Davidson Hospitality Group offers a wide range of career opportunities across various departments including operations, sales and marketing, revenue... Show More
Job Requirements
- 2 years prior departmental management experience in front office or related disciplines
- time management and negotiation skills
- ability to manage and lead each discipline of the department independently
- ability to manage according to employment and innkeeper laws of the jurisdiction
- prior cash handling experience necessary
- ability to communicate effectively with the public and other team members
- read, write and speak English fluently
- computer experience required, proficient in Opera PMS, Micros, Microsoft Office and Excel
Job Qualifications
- 2 years prior departmental management experience in front office or related disciplines
- time management and negotiation skills
- ability to manage and lead each discipline of the department independently
- ability to communicate effectively with the public and other team members
- read, write and speak English fluently
- computer experience required, proficient in Opera PMS, Micros, Microsoft Office and Excel
Job Duties
- Oversee the daily operations of the front desk, ensuring efficient and smooth processes
- train, mentor, and motivate front desk staff to deliver outstanding service
- handle guest inquiries, concerns, and complaints in a professional and timely manner
- coordinate with other departments to ensure seamless guest experiences
- monitor and maintain front desk procedures, including check-in/check-out processes and reservation management
- implement and enforce hotel policies and procedures to ensure compliance and guest satisfaction
- manage room inventory and maximize revenue through effective room management strategies
- conduct performance evaluations and provide feedback to front desk team members
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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