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Front Desk Manager

Job Overview

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Compensation

Type:
Hourly
Rate:
Range $16.00 - $21.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
vacation and paid time off with rollover
wellness tools
Unlimited referral bonuses
401(k) with Company Match
healthcare concierge services
leadership development programs
Tuition Reimbursement
Discounts on hotel rooms, dining, and travel entertainment

Job Description

White Lodging is a prominent hospitality company dedicated to developing and operating a portfolio of award-winning, premium-brand hotels, rooftop bars, and restaurants located in some of the most desirable cities across the United States. With a strong commitment to excellence and quality, White Lodging has built a reputation for creating unique experiences for guests and providing top-tier service within the hospitality industry. They specialize in premium accommodations and upscale amenities designed to attract both leisure and business travelers who seek comfort, sophistication, and exceptional customer service.

As a company, White Lodging understands that hospitality is fundamentally about creating memorabl... Show More

Job Requirements

  • High school diploma or equivalent
  • Previous experience in hospitality management or related field
  • Leadership or supervisory experience
  • Ability to manage multiple tasks and deadlines
  • Strong customer service orientation
  • Excellent organizational skills
  • Proficiency with scheduling and payroll systems

Job Qualifications

  • Prior leadership or supervisory experience
  • Experience with brand hotel or upscale property is a bonus
  • Passion for service with a positive, can-do attitude
  • Desire to develop and coach associates
  • Ability to creatively problem solve
  • Strong communication and interpersonal skills
  • Competence in executing strategies and delivering results

Job Duties

  • Carry out all daily shift operations of the Front Office department
  • Provide leadership, training and shift flow management while coaching front desk agents and supervisors
  • Create proactive hiring plans and assist in hourly interviews
  • Provide the highest quality of service to guests and ensure associates do the same
  • Act as an ambassador of the establishment
  • Perform hands-on duties as needed including financials, payroll, scheduling
  • Manage operational tasks to ensure smooth department function

Job Location

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