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Front Desk IHG --ALL SHIFTS REQUIRED

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

competitive pay
Bonuses
Flexible Hours
Staff discounts
growth opportunities
supportive work environment
Training and Development

Job Description

Our hotel is a welcoming and vibrant establishment dedicated to offering travelers a home-away-from-home experience. We pride ourselves on excellence in hospitality, ensuring each guest feels comfortable, valued, and well cared for. Known for our friendly atmosphere, attentive service, and prime location, our hotel blends modern amenities with traditional warmth. Whether guests are visiting for business, leisure, or transit, we provide top-quality accommodations and an inviting environment that highlights the best of local culture and attractions. Our team of dedicated professionals works together to create memorable stays, aiming to exceed expectations at every turn.

We are currently seeking a Front Desk Agent to join our team on various shifts, including night audit, morning, and evening shifts. This role can be full-time or part-time, providing flexible opportunities to fit your lifestyle. The compensation package includes competitive hourly pay, bonuses, and ample growth potential to build a lasting career in hospitality. As a Front Desk Agent, you will be the friendly face of our hotel, responsible for welcoming guests, efficiently managing check-ins and check-outs, handling inquiries, and supporting smooth daily operations.

Your role is critical in creating positive first impressions and enhancing guest satisfaction throughout their stay. You will serve as the go-to person for guests, assisting with everything from room reservations and payments to local recommendations and resolving issues on the fly. The ability to multitask, communicate clearly, and work collaboratively with housekeeping and maintenance teams ensures that each guest’s experience is seamless and enjoyable. This position is ideal for someone who enjoys helping people, thrives in a fast-paced environment, and has a genuine passion for hospitality.

Working with us means joining a fun and supportive team with flexible hours and opportunities for professional growth. Many of our supervisors and managers started at the front desk, making this a great starting point for your hospitality career. We prioritize a positive work environment where you are more than just an employee—you are a valued member of our community. Bonuses, staff discounts, and ongoing training are just some of the perks that make this a rewarding job. If you are dependable, personable, and ready to bring your energy and smile to our guests, we encourage you to apply and become part of our dynamic hotel family.

Job Requirements

  • high school diploma or equivalent
  • availability to work night, morning, or evening shifts including weekends and holidays
  • strong interpersonal skills
  • dependability and punctuality
  • ability to learn and use hotel management systems
  • positive attitude and team player mindset
  • fluency in english

Job Qualifications

  • high school diploma or equivalent
  • basic computer skills
  • excellent communication and customer service skills
  • ability to multitask efficiently
  • friendly and positive attitude
  • previous experience in hospitality or customer service is a plus

Job Duties

  • greet guests like family
  • handle check-ins and check-outs smoothly and efficiently
  • answer phones and respond to guest questions accurately
  • coordinate with housekeeping and maintenance teams
  • resolve guest problems and requests promptly
  • take payments and manage reservations accurately
  • provide local recommendations and information

Job Criteria

Experience

Entry Level (1-2 years)


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