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Job Overview
Employment Type
Hourly
Compensation
Hourly
Exact $23.14
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Free room nights
discounted room rates
Medical insurance
prescription insurance
Dental Insurance
Vision Insurance
401K with company match
Paid vacation
paid sick days
new child leave
personal day
Paid Family Bonding Time
Adoption assistance
Tuition Reimbursement
Free colleague meals during shift
Employee stock purchase plan
Retail Discounts
Job Description
Hyatt is a global hospitality company renowned for its commitment to providing exceptional guest experiences through its diverse portfolio of properties, including luxury hotels, resorts, and vacation properties worldwide. With a focus on creating a culture of belonging, Hyatt nurtures an environment where individuality is celebrated, and every team member's role is valued. This company is dedicated to fostering careers in hospitality that prioritize human connections, sustainability, and meaningful travel experiences. Hyatt's properties are known for blending comfort, style, and innovative services to ensure every guest feels at home no matter where their travels take them.
One of Hyatt's flagshi... Show More
One of Hyatt's flagshi... Show More
Job Requirements
- High school diploma or equivalent
- previous experience in front office or customer service roles preferred
- ability to stand for extended periods
- capacity to multitask and manage time effectively
- availability to work flexible hours including weekends and holidays
- strong customer service orientation
- clear and professional communication skills
Job Qualifications
- Prior experience in hospitality or front desk operations
- strong verbal and written communication skills
- ability to work flexible schedules including AM or PM shifts, holidays, and weekends
- genuine desire to satisfy guest needs in a fast-paced environment
- proficiency with computer systems and reservation software
- excellent interpersonal skills
- attention to detail and problem-solving abilities
Job Duties
- Manage the guest registration process including check-in and check-out procedures
- communicate hotel services, promotions, and amenities to guests
- respond promptly and professionally to guest inquiries
- process forms of payment accurately
- maintain an organized and welcoming front desk area
- collaborate with other hotel departments to ensure excellent service
- handle guest requests and complaints to enhance their stay experience
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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