
Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.00
Work Schedule
Flexible
Benefits
Health Insurance
401K with company match
discounted room nights
Free room nights
Education Assistance
Discounted parking
gym access
Free Meals
Discounted food and beverage
Paid Time Off
Job Description
Hyatt Regency Minneapolis is part of the globally renowned Hyatt Hotels Corporation, which is celebrated for its commitment to individuality, exceptional hospitality, and creating unforgettable experiences. Located in the vibrant heart of Minneapolis, this hotel offers guests a unique blend of comfort, luxury, and locally-inspired service. Hyatt Regency Minneapolis embraces a culture of care that extends beyond its guests, focusing equally on providing an empowering and supportive work environment for its employees. This esteemed hotel brand is known for celebrating its team members' diverse talents and strengths while promoting teamwork and a collaborative spirit.
Joining Hyatt Regency Minneapolis means becoming part of a dynamic, global company that values hard work, dedication, and a passion for hospitality. Employees enjoy comprehensive benefits, a welcoming team atmosphere, and opportunities for professional growth, ensuring they feel valued and supported from their first day on the job. This focus on employee well-being and development is a hallmark of Hyatt’s culture, making it not just a workplace but a community.
The Front Desk Host at Hyatt Regency Minneapolis plays a critical role as the initial point of contact for guests. Their responsibilities transcend typical administrative tasks; they shape the entire guest experience by delivering top-level customer service. As a face of the hotel, Front Desk Hosts warmly welcome guests, manage the check-in and registration processes, handle payment transactions, and assist with guest inquiries efficiently and courteously. Upselling hotel rooms and services is also an integral part of their role, contributing directly to the hotel’s business success.
This position requires individuals who are enthusiastic about hospitality and possess excellent communication skills alongside a keen attention to detail. Experience in customer service, particularly in hotel or front desk environments, is highly valued, although Hyatt also looks for candidates eager to learn and grow in the industry. The hotel's supportive atmosphere ensures new employees receive the guidance and training needed to excel in this role.
Furthermore, Hyatt Regency Minneapolis offers its employees a wealth of benefits that promote work-life balance and professional development. Eligible employees can partake in health benefits starting 30 days after employment, enjoy company-matched 401K plans, and receive discounted or free room nights at Hyatt properties worldwide. Additional perks include access to an on-site gym, discounted parking, free meals, and tuition reimbursement programs. These attributes make the Front Desk Host role at Hyatt Regency Minneapolis not only a job but an opportunity to be part of a globally respected hospitality leader dedicated to both guest satisfaction and employee welfare.
Joining Hyatt Regency Minneapolis means becoming part of a dynamic, global company that values hard work, dedication, and a passion for hospitality. Employees enjoy comprehensive benefits, a welcoming team atmosphere, and opportunities for professional growth, ensuring they feel valued and supported from their first day on the job. This focus on employee well-being and development is a hallmark of Hyatt’s culture, making it not just a workplace but a community.
The Front Desk Host at Hyatt Regency Minneapolis plays a critical role as the initial point of contact for guests. Their responsibilities transcend typical administrative tasks; they shape the entire guest experience by delivering top-level customer service. As a face of the hotel, Front Desk Hosts warmly welcome guests, manage the check-in and registration processes, handle payment transactions, and assist with guest inquiries efficiently and courteously. Upselling hotel rooms and services is also an integral part of their role, contributing directly to the hotel’s business success.
This position requires individuals who are enthusiastic about hospitality and possess excellent communication skills alongside a keen attention to detail. Experience in customer service, particularly in hotel or front desk environments, is highly valued, although Hyatt also looks for candidates eager to learn and grow in the industry. The hotel's supportive atmosphere ensures new employees receive the guidance and training needed to excel in this role.
Furthermore, Hyatt Regency Minneapolis offers its employees a wealth of benefits that promote work-life balance and professional development. Eligible employees can partake in health benefits starting 30 days after employment, enjoy company-matched 401K plans, and receive discounted or free room nights at Hyatt properties worldwide. Additional perks include access to an on-site gym, discounted parking, free meals, and tuition reimbursement programs. These attributes make the Front Desk Host role at Hyatt Regency Minneapolis not only a job but an opportunity to be part of a globally respected hospitality leader dedicated to both guest satisfaction and employee welfare.
Job Requirements
- high school diploma or equivalent
- customer service experience
- basic computer skills
- ability to communicate effectively
- attention to detail
- friendly and professional demeanor
Job Qualifications
- customer service experience
- hotel or front desk experience preferred
- strong written and verbal communication skills
- money handling experience preferred
Job Duties
- welcome guests and create a positive first impression
- register guests and process payments
- respond promptly to guest inquiries
- upsell hotel rooms and services
- maintain a clean and organized front desk area
- coordinate with other hotel departments to ensure guest satisfaction
- handle guest check-out procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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