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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $7.25 - $13.25
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedule
team environment
Job Description
Dave & Buster's is a uniquely dynamic entertainment and dining establishment known for blending the thrill of interactive games with a casual restaurant dining experience. Founded in 1982, this American-based entertainment company has cultivated a diverse atmosphere where fun and socialization come together, making it a favored destination for people of all ages seeking leisure and excitement. With locations spread across the United States and Canada, Dave & Buster's operates as a restaurant, arcade, and sports bar all in one venue, creating a vibrant environment ideal for celebrations, casual dining, and gaming entertainment.
Aiming to deliver an unparalleled guest exp... Show More
Aiming to deliver an unparalleled guest exp... Show More
Job Requirements
- At least 16 years of age
- able to work days, nights and weekends as required
- able to work in noisy, fast paced environment
- able to read and write handwritten notes
- able to lift and carry up to 30 pounds
- able to move about facility and stand for long periods
- able to walk or stand 100 percent of shift
- able to reach, bend and stoop frequently
- must demonstrate ability to read and communicate in English
- must be dressed in accordance with guidelines
- must demonstrate clear greetings and requests for assistance
- able to calmly respond to dissatisfied guests and alert manager
- must have positive attitude and friendly demeanor
Job Qualifications
- Strong communication skills
- ability to multitask effectively
- able to stand or walk for long periods
- lift and carry up to 30 pounds
- ability to read and write proficiently in English
- friendly and positive attitude
- basic math skills for handling transactions
- previous restaurant, retail or cashier experience preferred but not required
- ability to respond calmly to customer concerns
- punctual and dependable
- able to work flexible shifts including days, nights and weekends
Job Duties
- Deliver an unparalleled guest experience through food, drinks and games
- act as ambassador greeting guests with enthusiasm and coordinating game rentals, merchandise sales and telephones
- keep supervisor informed of problems and take corrective action or suggest alternatives
- bid farewell to guests ensuring satisfaction and inviting return visits
- prepare shift by stocking area with menus, silverware, power cards and gift cards
- maintain cleanliness and organization of front desk and host station
- manage table turn timing by scouting open tables and bussing as necessary
- manage guest flow from front doors and communicate wait times to guests, team members, and managers
- process transactions accurately while greeting guests efficiently and with a smile
- reconcile money from banks and complete to-go order transactions
- assist other team members and notify manager of unhappy guests
- rotate seating according to guidelines to ensure fairness
- sell merchandise from front desk if applicable
- demonstrate ability to read and communicate in English clearly
- respond calmly to dissatisfied guests and call issues to manager's attention
- adhere to dress guidelines looking neat, clean and professional
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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