Front Desk / Host

Dave & Buster's is a uniquely dynamic entertainment and dining establishment known for blending the thrill of interactive games with a casual restaurant dining experience. Founded in 1982, this American-based entertainment company has cultivated a diverse atmosphere where fun and socialization come together, making it a favored destination for people of all ages seeking leisure and excitement. With locations spread across the United States and Canada, Dave & Buster's operates as a restaurant, arcade, and sports bar all in one venue, creating a vibrant environment ideal for celebrations, casual dining, and gaming entertainment.

Aiming to deliver an unparalleled guest experience, Dave & Buster's prides itself on creating an atmosphere where guests feel welcomed and engaged from the moment they enter. The company offers flexible schedules, supportive teammates, and an inclusive workplace culture, making it an attractive employer in the hospitality and entertainment industries. Employees benefit from a comprehensive benefits package including medical, dental, vision coverage, 401K retirement plans, and unique perks like free games, fostering both professional growth and enjoyable working conditions.

The current opening is for the Front Desk and Host position, a critical role centered on shaping the guests' initial impressions of Dave & Buster's. This position is highly interactive and requires a friendly, attentive individual skilled in communication and multitasking. As the first point of contact, the Front Desk and Host ensures guests are warmly welcomed and expertly guided through various aspects of their visit, such as game rentals, merchandise purchases, and dining arrangements.

The role involves greeting guests cheerfully, managing waiting times, coordinating seating fairly across dining areas, and managing the flow of guests entering and moving through the facility. The ideal candidate understands the importance of maintaining a clean, organized front desk and host station, stocking all necessary supplies, and adhering to appearance standards aligning with company dress guidelines. They also help create a harmonious work environment by collaborating effectively with other team members and managers, ensuring guest satisfaction and resolving any issues promptly.

Candidates will need to demonstrate strong English communication skills, an ability to manage multiple guests and tasks simultaneously, and a calm, friendly demeanor especially when addressing customer concerns. The position requires standing or walking 100% of the shift, lifting up to 30 pounds, and functioning in a fast-paced, noisy environment. While prior restaurant, retail, or cashier experience is preferred, it is not mandatory, making this a great opportunity for motivated individuals looking for flexible scheduling in a lively work setting.

Dave & Buster's compensates for this role with a salary range of $7.25 to $13.25 per hour, along with flexible hours to accommodate schooling or other jobs, making it especially suitable for students and part-time workers. Employees enjoy a welcoming team atmosphere and extensive benefits, providing a solid foundation for those seeking an engaging and rewarding part-time or full-time position within hospitality and entertainment.