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Job Overview
Employment Type
Part-time
Compensation
Hourly
Range $16.00 - $17.50
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Job Description
Dave & Buster's is a unique entertainment and dining establishment that offers a vibrant and dynamic work environment where no two days are ever the same. Known for its combination of high-quality food, exciting games, and a welcoming atmosphere, Dave & Buster's has grown into a popular destination for guests of all ages seeking fun and celebration. This company prides itself on customer service, team camaraderie, and creating memorable experiences for every visitor. By blending elements of a restaurant, arcade, and sports bar, Dave & Buster's delivers an unparalleled guest experience where food, drinks, and games come together in an... Show More
Job Requirements
- Must be at least 16 years of age
- Ability to communicate effectively in English
- Ability to stand and walk 100 percent of shift
- Ability to lift and carry up to 30 pounds
- Ability to work days, nights and weekends as required
- Ability to work in noisy, fast paced environment
- Ability to read and write handwritten notes
- Ability to reach, bend and stoop frequently
- Adherence to dress code and professional appearance standards
Job Qualifications
- Strong communication skills
- Friendly and positive attitude
- Ability to multitask and manage guest flow
- Basic math skills for transactions
- Ability to work in a fast-paced environment
- Good organizational skills
- Prior experience in restaurant, retail, or cashier roles preferred
- Ability to maintain professional appearance
- Ability to read and write English
- Ability to stay calm under pressure
- Ability to work flexible hours including nights, weekends and holidays
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games
- Act as ambassador to the building, greeting guests with a positive attitude and enthusiasm while coordinating game rentals, merchandise sales and telephones
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance and take prompt corrective action or suggest alternative courses of action
- Bid farewell to guests leaving, ensure everything was satisfactory and invite guests to return
- Prepare for the shift by ensuring area is stocked with supplies including menus, silverware, power cards, gift cards
- Review cleanliness and organization of the front desk and host station
- Ensure all menus are stocked and properly cleaned and maintained
- Check for restocking of necessary supplies
- Bring all areas up to standard
- Discuss problem areas with manager
- Conduct merchandise inventory during and after shift, if applicable
- Maintain a favorable working relationship with all other team members to foster and promote a cooperative and harmonious working climate
- Notify manager of any guest that is perceived to be unhappy
- Assist other team members as needed
- Drive table turn timing by scouting open tables, bussing and cleaning tables
- Rotate seating appropriately following guidelines to ensure fairness and balance
- Manage flow from the front doors, efficiently helping guests with needs and directing as needed
- Manage wait times and communicate information as needed to guests, team members and managers
- Deliver silverware as guests are seated
- Make timely and accurate calculations of bill transactions
- Greet and assist guests efficiently and with a smile while processing transactions
- Be responsible for the reconciliation of any monies from their banks
- Complete "To Go" order transactions for guests and ensure accuracy
- Sell merchandise from the front desk, if applicable
- Be friendly and able to smile frequently
- Communicate effectively with multiple guests while generating enthusiasm for Dave & Buster's
- Dress in accordance with dress guidelines, looking neat, clean and professional at all times
- Demonstrate ability to read and communicate in English
- Articulate clear greetings, requests for assistance and farewells to guests
- Be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention
- Be at least 16 years of age
Job Criteria
Experience
No experience required
Job Location
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