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Dave & Buster's logo

Front Desk / Host

Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $16.90 - $18.40
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games

Job Description

Dave & Buster's is a dynamic and uniquely entertaining restaurant and entertainment venue that offers guests an engaging combination of great food, drinks, and immersive games. Known for its lively atmosphere and diverse offerings, Dave & Buster's caters to a wide range of customers seeking a fun-filled experience for celebrations, gatherings, and everyday enjoyment. The company is committed to creating an environment where no two days are the same, supporting flexible scheduling to accommodate various lifestyles including school and other jobs. This flexibility is part of what makes Dave & Buster's stand out in the hospitality and entertainment industry.
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Job Requirements

  • Be at least 16 years of age
  • Work days, nights and/or weekends as required
  • Work in noisy, fast paced environment with distracting conditions
  • Read and write handwritten notes
  • Lift and carry up to 30 pounds
  • Move about facility and stand for long periods
  • Walk or stand 100 percent of shift
  • Reach, bend and stoop frequently

Job Qualifications

  • Restaurant, retail or cashier experience preferred but not required
  • Ability to communicate effectively with multiple guests and generate enthusiasm
  • Ability to read and communicate in English clearly
  • Ability to calmly respond to dissatisfied guests and escalate issues to managers
  • Friendly, able to smile frequently
  • Ability to articulate clear greetings, requests for assistance and farewells

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in a fun environment
  • Act as ambassador to the building, greeting guests positively and coordinating game rentals, merchandise sales and telephone operations
  • Keep immediate supervisor informed of significant issues and take or suggest corrective actions promptly
  • Bid farewell to guests ensuring satisfaction and inviting return visits
  • Prepare shift by stocking supplies such as menus, silverware, power cards and gift cards
  • Maintain cleanliness and organization of the front desk and host station
  • Conduct merchandise inventory during and after shifts if applicable

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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