Front Desk Host

Floyd's 99 Barbershop is a nationally recognized leader in modern grooming, renowned for combining expert services, a strong company culture, and top-tier talent to create an exceptional experience for clients. Located in the heart of Alexandria, VA, this vibrant barbershop sits just minutes away from Bradlee Shopping Center, local eateries, and the historic charm of Old Town Alexandria. Floyd's 99 Barbershop stands out by offering bold, creative, and consistent haircuts that reflect the personality and style of each client, setting it apart from cookie-cutter salons. The business prides itself on its welcoming, fun, and relaxed environment where employees are encouraged to be themselves and thrive.

As a full-time Front Desk Host at Floyd's 99 Barbershop in Alexandria, you will play a crucial part in the day-to-day operations of the shop, helping to maintain a seamless, positive retail environment. This role is ideal for someone who enjoys interacting with all kinds of people and is driven by delivering excellent customer service. The Front Desk Host is the face and voice of the shop, responsible for answering phone calls, scheduling appointments, providing pricing information, and addressing customer questions effectively and efficiently. You will also have the opportunity to upsell additional treatments or products, contributing to the shop's overall success.

Your role involves generating quotes, managing wait times, and assisting with general cleaning duties to ensure the shop remains welcoming and organized. Working in a fast-paced environment, you will rely on your strong organizational skills, attention to detail, and time management abilities to keep everything running smoothly. Maintaining confidentiality and demonstrating a commitment to customer satisfaction and teamwork are essential aspects of this position.

Floyd's offers a competitive hourly wage of $16.00 for full-time employees, along with a comprehensive benefits package designed to support your well-being and professional growth. You will have access to health benefits including medical, dental, and vision coverage, and a valuable employee assistance program offering discounted or free counseling, financial planning, child and elderly care assistance, and legal help. The company encourages ongoing opportunity for growth within its nationwide locations, making it easy for employees to relocate and continue their careers within the Floyd's family.

This position requires flexibility with working hours, including nights and weekends, to align with client availability. The team values collaboration, fantastic communication skills, and a passion for helping others. If you are seeking a role in a fun, fast-paced environment where your skills can shine and you can be part of an awesome team, joining Floyd's 99 Barbershop as a Front Desk Host offers an enriching and rewarding work experience.