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San Diego Mission Bay Resort logo

Front Desk Guest Service Agent

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $25.00
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Work Schedule

Flexible
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Benefits

competitive pay
incentive opportunities
Free lunch
Free parking
health benefits
on-demand pay
Travel Discounts

Job Description

San Diego Mission Bay Resort is a premier luxury resort featuring 357 beautifully appointed guest rooms and suites that offer stunning views and comfortable accommodations. Located in the heart of San Diego's Mission Bay area, this sprawling resort combines coastal charm with modern amenities to create an unforgettable vacation experience. Guests can enjoy multiple dining options, a recently renovated pool, a dedicated children’s pool, scenic Bay views, cozy fire pits, and much more. With its prime location near popular attractions and a welcoming atmosphere, San Diego Mission Bay Resort has become a top choice for family vacations, romantic getaways, and... Show More

Job Requirements

  • Refined verbal and written communication skills
  • Strong computer skills
  • Positive attitude
  • Experience taking care of guests in a fast-paced environment
  • Flexible schedule availability

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in a hospitality or customer service role preferred
  • Strong verbal and written communication skills
  • Proficient computer skills
  • Ability to work effectively in a fast-paced environment
  • Excellent problem-solving abilities
  • Friendly and positive attitude

Job Duties

  • Greet guests warmly and assist with check-in and check-out procedures
  • Provide detailed information about the resort amenities and local attractions
  • Handle guest inquiries and resolve issues promptly
  • Manage reservations and maintain accurate records
  • Coordinate with other departments to ensure guest satisfaction
  • Process payments and maintain front desk cash handling procedures
  • Maintain a clean and organized front desk area

Job Criteria

Experience

Mid Level (3-7 years)


Job Location

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