Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $16.00
Work Schedule
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
wellness programs
Career development opportunities
Job Description
Invited is a leading company in the hospitality and service industry that has been dedicated to building meaningful relationships and enriching the lives of its members, guests, and over 17,000 employees since its founding in 1957. As the largest owner and operator of private clubs nationally, Invited oversees more than 150 country clubs, city clubs, and athletic clubs. These clubs feature an array of first-class amenities including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. The company prides itself on cultivating an inclusive, supportive, and dynamic workplace where teamwork and superior... Show More
Job Requirements
- Customer service experience
- Certification in CPR, First Aid and AED
- High school diploma or equivalent
Job Qualifications
- Customer service experience
- Certification in CPR, First Aid and AED
- High school diploma or equivalent
Job Duties
- Ensure that all members and guests check-in when using the fitness/spa/sports club and that all members are addressed by name
- Answer telephones promptly and courteously and direct all calls to the appropriate areas
- Be knowledgeable of tennis court reservation policy, personal training, fitness programs, youth center reservation policy, group exercise class descriptions, class reservation schedules, and all upcoming club events and specials
- Create personalized service for members, including providing towel and water service while members are exercising
- Promote facility amenities, programs and the club while maintaining a high level of professionalism and service
- Notify supervisor of member/guest complaints at the time they occur
- Rectify, practicing service recovery, any complaints as soon as possible
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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