Front Desk Dental Receptionist

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $26.00
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Benefits

Disability insurance
Paid Time Off

Job Description

Our dental office located in Henrietta, NY, is a well-established practice known for its commitment to providing excellent dental care paired with outstanding patient service. We are passionate about dentistry and strive to create a welcoming environment for our patients and staff alike. Our team works collaboratively to ensure that every patient receives personalized care in a friendly and professional atmosphere. As a community-centered practice, our mission is to improve oral health through compassionate and comprehensive treatments while maintaining the highest standards of service.

We are currently expanding our front desk department and seeking a dedicated and enthusiastic Patient Coordinator to join our team. This is a full-time position, scheduled Monday through Thursday from 9:00 am to 5:00 pm, offering a competitive hourly wage ranging from $18.00 to $26.00 based on experience and qualifications. The role is designed for someone with strong communication skills and a friendly demeanor, comfortable handling high-volume phone calls and interacting with patients directly.

The Patient Coordinator will play a crucial role in the smooth operation of the front desk by managing appointment scheduling, coordinating patient communications, filing electronic claims, and dealing with dental insurance matters. Familiarity with Dentrix software is preferred to enhance workflow efficiency and accuracy. This role requires excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Our ideal candidate is someone who values teamwork, is eager to contribute to a positive office culture, and is passionate about helping patients receive the best care possible.

Joining our team means being part of a supportive workplace that values professional growth, patient satisfaction, and work-life balance. Our office offers negotiable salary and benefits, including disability insurance and paid time off. If you are looking for a rewarding opportunity to grow your career in dental administration while working with a great team that truly loves what they do, we encourage you to apply. We look forward to welcoming you to our practice and together making a positive impact on our patients' dental experiences.

Job Requirements

  • High school diploma or equivalent
  • experience with dental insurance processes preferred
  • proficiency in Dentrix software preferred
  • strong phone and communication skills
  • ability to work Monday through Thursday from 9 am to 5 pm
  • capable of multitasking in a busy front desk environment
  • reliable and punctual

Job Qualifications

  • High school diploma or equivalent preferred
  • experience with dental insurance processes
  • proficiency in Dentrix dental software
  • strong communication and interpersonal skills
  • ability to handle multiple tasks efficiently
  • familiarity with electronic claims filing
  • commitment to patient care and teamwork

Job Duties

  • Manage patient scheduling and appointment confirmations
  • handle incoming calls and patient communications with professionalism
  • file electronic claims accurately and timely
  • manage dental insurance verifications and inquiries
  • maintain patient records and update Dentrix software
  • assist patients with insurance and billing questions
  • support front desk operations and collaborate with dental staff

Job Criteria

Experience

No experience required


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